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Empire Buick GMC of White Plains

White Plains, NY

Overview
Employees
Reviews
4.6
486 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
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358 Central Avenue

White Plains, NY

10606

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Showing 486 reviews

September 13, 2024

Never heard back from dealership about the scan on my car about transmission problem since More

by royaltow1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Acerbo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Muhammad
3.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2024 -

Empire Buick GMC of White Plains responded

Hello, Thank you for sharing your comments. We do apologize for the lack of communication by our service team. Please contact our Service Manager, Stephan Soto, at (914) 368-2108 or at ssoto@eagny.com. Thank you!

September 13, 2024

They did a terrible job. Messed up numerous times it was super annoying. will not use again More

by jppress
Recommend Dealer
No
Employees Worked With
Kyle Blackman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zansheen
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Sep 15, 2024 -

Empire Buick GMC of White Plains responded

Hello, We regret on hearing of your disappointment with our service department. We would like to learn more of your experience to see how we can help. Please contact our Service Manager, Stephan Soto, at (914) 368-2108 or at ssoto@eagny.com. Thank you!

September 12, 2024

Ryan was the best! His patience, thorough knowledge, and deep expertise made buying a Yukon AT a very great experience!! More

by boom
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your excellent review! We are so glad that Ryan provided you with top-notch service and made your experience with us 5-stars. It is our pleasure to assist you in any way possible. Congratulations on your new Yukon!

September 10, 2024

Excellent. Very knowledgeable! Answered all questions. Patient. We got our dream car and Ryan was very helpful! More

by BLSTARCORP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your positive review! We are glad that Ryan took great care of you and got you into your dream vehicle! It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

September 09, 2024

Excellent dealership great selection of vehicles , employees are very conscientious and took care of everything 👍👍 More

by Daniel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adnan Muhammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Empire Buick GMC of White Plains responded

Daniel, Thank you for your positive review! We are glad that our team provided you with top-notch service throughout your visit. We greatly appreciate the opportunity to work with you. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

September 08, 2024

My car was serviced as quickly as possible. Lydia was a pleasure to deal with. More

by lisawhs808
Recommend Dealer
Yes
Employees Worked With
Lydia Guttierez
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Sep 12, 2024 -

Empire Buick GMC of White Plains responded

Thank you for sharing your positive review! We work extremely hard to ensure our guests' experience is as smooth as possible, and we are so glad that Lydia took great care of you and your automotive needs. It is our pleasure to assist you in any way possible. Safe travels!

September 07, 2024

I have bought 3 gmc trucks. This experience was almost a joke. They were not forthcoming on mileage. On right price for my truck. They made mistakes. It was a joke. More

by jppress
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Kyle Blackman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zee Shahn
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Sep 15, 2024 -

Empire Buick GMC of White Plains responded

We're disappointed to hear of the negative experience you had at our location. Please reach out to our General Manager, Adnan Muhammad, at (914) 368-2108 or at amuhammad@eagny.com when you can so we can address this situation directly.

September 07, 2024

Worked with Adnan, Pret, and rest of their team…. A positive experience. Highly Recommend Empire. More

by Alexander.Acebedo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taj Tulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Muhammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preet
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Sep 12, 2024 -

Empire Buick GMC of White Plains responded

Alexander, Thank you for sharing your positive experience with us. We are honored to have earned your kind recommendation and we are so glad that Adnan, Preet, and the team took great care of you. We hope for an opportunity to work with you again!

September 06, 2024

We always get great service and the employees are knowledgeable and personable. Would definitely recommend. More

by AMTN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex and Lydia in service department
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Sep 12, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your positive review and recommendation! Providing top-notch service is so important to us, and we are glad that our efforts consistently meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs!

September 06, 2024

Everyone at Empire GMC was very helpful The service was good and my truck was done very quick More

by JOHNMATERASSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Silva
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Sep 12, 2024 -

Empire Buick GMC of White Plains responded

John, We are happy to hear that our team got your automotive needs efficiently taken care of. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

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