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Empire Buick GMC of White Plains

White Plains, NY

Overview
Employees
Reviews
4.8
327 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
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358 Central Avenue

White Plains, NY

10606

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Showing 327 reviews

May 11, 2024

Always had positive experiences. Never had to bring car back due to sloppy service, very timely as well More

by sandydee98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia Gutierrez
Report | Print
May 13, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your positive review! We are glad that our team consistently provides you with quality and efficient service. Your safety and satisfaction are our utmost priorities. We hope that you continue to choose us for all of your future automotive needs!

Helpful
May 11, 2024

Excellent experience and very professional we really enjoy coming to this dealership we'll recommend them to our family and friends. More

by ricardoperez4304
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Horton
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May 13, 2024 -

Empire Buick GMC of White Plains responded

Ricardo, thank you for your wonderful review and recommendation! Providing a 5-star experience is always our goal, and we are glad that our efforts met your satisfaction. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

Helpful
May 10, 2024

Lydia at customer service does a great job. Explains everything and keeps you informed. Service was quick and professional. More

by jwperillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia customer service- 5 Stars
Report | Print
May 10, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your positive review! We are happy to hear that Lydia took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Helpful
May 10, 2024

Robert made the whole experience easy and enjoyable. He worked with my limited time schedule to get everything done quickly. More

by LDELUSTRO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your wonderful review! We are so glad that Robert provided you with a seamless and remarkable experience. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again!

Helpful
May 09, 2024

They are cooperative in scheduling. They explain any problems that may arise. Generally, all work is completed in a timely fashion. More

by LEONTAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lydia
Report | Print
May 09, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your positive review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Helpful
May 08, 2024

It was a good experience and Ryan communicated well. The finance department was great and as a whole I would recommend Ryan and the dealership to friends More

by rdb136
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Horton
Report | Print
May 08, 2024 -

Empire Buick GMC of White Plains responded

Thank you for leaving Ryan this positive review and recommendation! We greatly appreciate the opportunity to work with you, and we are glad that Ryan and the team took great care of you. It is our pleasure to assist you in any way possible. Safe travels!

Helpful
May 07, 2024

Ryan was great to work with. Amazing customer service and was very accommodating. Would recommend him to anyone. More

by SCOTT@PCRICHARD.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your positive review! We are so glad that Ryan provided you with the quality care that you deserve. He will be honored to have earned your kind recommendation. We wish you safe travels and we hope for an opportunity to work with you again!

Helpful
May 05, 2024

Ryan is very knowledgeable and helpful and I would recommend him to my family and friends More

by lltg13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Empire Buick GMC of White Plains responded

Thank you so much for leaving Ryan this positive review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that Ryan could provide you with A+ service. We are happy to know that he was very knowledgeable and helpful. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Empire Buick GMC of White Plains team!

Helpful
May 04, 2024

Courteous, clean, caring, good listener, accommodating, gets what customer wants as much as possible, gets best price for customer, follows up with customer, respectful More

by MIRIAMBROROGOWSKY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Horton
Report | Print
May 07, 2024 -

Empire Buick GMC of White Plains responded

Miria, We greatly appreciate you for leaving us this spectacular review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they were respectful and accommodating. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Buick GMC of White Plains team!

Helpful
May 04, 2024

Took car right away and serviced at a reasonable time to complete oil change car left clean More

by TONY@WESTCHESTERFIREPLACE.COM
Workmanship
Recommend Dealer
Yes
Employees Worked With
Lydia
Report | Print
May 07, 2024 -

Empire Buick GMC of White Plains responded

Tony, Providing quality and efficient service is so important to us here at Empire Buick GMC of White Plains and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they got your car finished at a reasonable time. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

Helpful
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