Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Empire Buick GMC of White Plains

White Plains, NY

Overview
Employees
Reviews
4.5
589 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
Contact Dealership
View Awards

358 Central Avenue

White Plains, NY

10606

Directions

By Type

Showing 589 reviews

February 16, 2025

200$ more than another Buick location - when they called me they were already doing the transmission flush giving me no choice then to pay for the flush and the HVAC clean. When I got my car back, the windo More

by erica.c12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Nimmo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Taj Tulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2025 -

Empire Buick GMC of White Plains responded

Hello Erica, Thank you for your time and feedback. It is always our goal to ensure our guests' are satisfied with their visit, and we are disappointed to hear that this was not the case. We would like the opportunity to learn more about your service experience. Please contact our Service Manager, Robert Teunisen, at (914) 368-2108 or at teunisen@eagny.com.

February 15, 2025

I made an appointment the same day and they took care of me.I appreciated that More

by GEORGE@INSTONE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
Report | Print
Feb 18, 2025 -

Empire Buick GMC of White Plains responded

George, Thank you for your very kind review. We are delighted to hear that your experience with us have bee so positive and you are totally confident in our expertise and service that you are willing to return to our dealership again. We look forward to seeing you again when it's time fir your vehicle's next service.

February 13, 2025

Thank you to Empire including my salesperson Jenny for a great buying experience. The team was attentive, listened and worked out a great deal on a new vehicle. More

by jbmcgill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taj Tulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennie in sales
Report | Print
Feb 13, 2025 -

Empire Buick GMC of White Plains responded

We would like to thank you for letting us know how we are doing. Here at- Empire Buick GMC of White Plains, we work extremely hard to ensure that all our guests are comfortable with their visit. We are glad to hear that Jenny was able to assist you in finding a vehicle that was right for you, Congratulations!

February 09, 2025

Everyone that works at this dealership was extremely helpful and knowledgeable. They gave us our space when needed and were available when we had questions. More

by JENW25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taj Tulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preet Devgun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jovani Haskins, Drake Taveras
Report | Print
Feb 10, 2025 -

Empire Buick GMC of White Plains responded

Jen, Thank you for your time and feedback. We are pleased to hear that your experience with us was so positive. We look forward to seeing you again when you are ready to purchase your vehicle.

February 03, 2025

Been using them since 1995. Robert Acerbo has been my go to for the last few years. More

by lcolabella
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

lcolabella responded

Always satisfied with service and friendliness. Robert Acebo has always been welcoming and available. A pleasure to know him

Feb 03, 2025 -

lcolabella responded

Always a satisfying experience

Feb 12, 2025 -

Empire Buick GMC of White Plains responded

Thank you for your wonderful review! We are honored by your continued business over the years, and we are thrilled that Robert consistently provides you with the A+ service that you so much deserve. Our guests' satisfaction is our top priority and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.

January 27, 2025

Easy experience . . finished when promised .. only problem remote on tv didn’t work to change Chanel but I can live with that More

by MYELOVET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Repair
Report | Print
Jan 27, 2025 -

Empire Buick GMC of White Plains responded

Thank you for taking the time to write this review. We are delighted to hear that we were able to provide with exceptional customer service, except for not being able to find the remote, we are sincerely sorry you experienced that. If there is anything else we can do to assist you, please give us a call at our dealership, we would be happy to help, Safe travels!

January 26, 2025

I cannot say enough great things about GMC of White Plains! From the moment I walked through their doors, I was treated with such kindness and honesty. Buying a car can often feel stressful, but their More

by Reneeashleynyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taj Tulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith drago
Report | Print
Jan 27, 2025 -

Empire Buick GMC of White Plains responded

Reneea, We are thrilled to hear that we made the purchase of your new vehicle easy. We are committed to outstanding customer service and we are glad that we made buying a car easy for you. Ryan and Keith are certainly a favorite around here, so it is no surprise that you had a great experience working with them. We look forward to seeing you in the future, Safe travels!

January 26, 2025

Great to work with Robert, made things easy. Very responsive and negotiated a fair deal. More

by richj_vogt
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Empire Buick GMC of White Plains responded

Rich, Thanks for sharing your great experience with us. We are glad to know you were pleased with our dealership and we hope you come back. Robert will be thrilled to hear your kind words as well. We look forward to seeing you in the future, Safe travels!

January 21, 2025

My Service was supposed to include a tire rotation which I paid and was not done. I have been satisfied with the service in the past. More

by snorunner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Customer Service was very good
Report | Print
Jan 23, 2025 -

Empire Buick GMC of White Plains responded

We deeply regret that your expectations were not met and we do apologize for the lack of communication by our team. If you would like to discuss further. Please contact our Service Manager, Robert Teunisen at (914)368-2108 or Email: rteunisen@eagny.com, thank you and Safe travels!

January 19, 2025

They were very nice. They had the car ready out front when I got there . Very professional! More

by Allie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preet Devgun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Empire Buick GMC of White Plains responded

Allie, Thank you for your wonderful review! We are so glad that our team provided you with a 5-star experience. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

1
...
6
7
8
...
59