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Empire Buick GMC of White Plains

White Plains, NY

Overview
Employees
Reviews
4.5
524 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
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358 Central Avenue

White Plains, NY

10606

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Showing 524 reviews

November 13, 2024

The work was completed within promised time frame. But with this new ownership costs for this same work up 25%. Prior when car returned would had simple car wash, that no longer, they did not even v More

by rmallis61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adnan Muhammad
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Nov 22, 2024 -

Empire Buick GMC of White Plains responded

Thank you for taking the time to leave us your feedback about your experience with us. We are very sorry to hear of your concerns with your service visit. We would welcome the opportunity to speak to you to resolve your concerns with our dealership. Please contact our Service Manager, Stephan Soto, at (914) 368-2108 or at ssoto@eagny.com. Thank you.

November 12, 2024

Robert Acerbo was awesome treated us like family. I would recommend anyone go to Empire Buick GMC of White Plains. More

by JJCB0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your positive review and recommendation! We are so glad that Robert provided you with the quality care that you deserve. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

November 11, 2024

I came to Empire Buick GMC of White Plains looking for the best deal. Robert Acerbo (Sales) and Ryan Nimmo (Finance) worked tirelessly to get me the best deal in less than 24 hours. I left satisfied and h More

by JC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeeshan Majid
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Nov 11, 2024 -

Empire Buick GMC of White Plains responded

JC, Thank you for your positive review and recommendation! We are honored that you took the time to visit us, and we are happy to hear that Robert and Ryan provided you with 5-star service and ensured your experience with us was an all-around success. We warmly congratulate you on your new vehicle- on behalf of the entire team!

November 11, 2024

They were helpful and the process go smooth. I appreciated that I was made feel comfortable and my concerns were all addressed. I will definitely go back again and again. They understood me and More

by OMAYRAGMZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adnan Muhammad, Zeeshan Majid
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Nov 11, 2024 -

Empire Buick GMC of White Plains responded

Thank you for taking the time to leave us this 5-star rating! It is always our goal to ensure our guests are comfortable with their visit, and we are glad that our team provided you with top-notch service. We wish you safe travels! Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 10, 2024

I came to Empire Buick GMC of White Plains looking for the best deal. Robert (Sales) and Ryan (Finance) worked tirelessly to get me the best deal in less than 24 hours. I left satisfied and happy. I highl More

by JC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taj Tulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeeshan Majid
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Nov 11, 2024 -

Empire Buick GMC of White Plains responded

JC, Thank you for your positive review and recommendation! We are honored that you took the time to visit us, and we are happy to hear that Robert and Ryan provided you with 5-star service and ensured your experience with us was an all-around success. We warmly congratulate you on your new vehicle- on behalf of the entire team!

November 10, 2024

Took my car in for an oil change and was very happy. As with must dealers they always find something else wrong with the car. I was very thankful for them letting me know what was all wrong with the car More

by tamischasavage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk and both were very nice
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Nov 11, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your positive review! Providing thorough and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

November 09, 2024

Lydia Gutierrez is the best . Her customer service and knowledge is top notch . Every time I take my car for service she's on top of her game . Lydia always make sure all my issu More

by rmnypartners136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia Gutierrez
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Nov 11, 2024 -

Empire Buick GMC of White Plains responded

Thank you for leaving Lydia this excellent review! We are happy to hear that Lydia consistently takes great care of you and your automotive needs. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

November 08, 2024

Alex was awesome treated us like family. i would recommend anyone to empire GMC. Henry Mohr More

by LHS4445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex from service
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Nov 11, 2024 -

Empire Buick GMC of White Plains responded

Henry, Thank you for your kind review and recommendation! We are delighted that Alex provided you with the A+ service that you deserve. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service.

November 07, 2024

I know my car is in good hands when I get it service at Empire. They are friendly, competant and trustworthy. More

by BRANDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Nov 11, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your positive review! Your safety and satisfaction are our utmost priorities, and we are glad that our team consistently takes great care of you and your automotive needs. it is an honor to know how confident you are in our efforts. Wishing you the safest of travels until we meet again!

November 06, 2024

Couldn’t have had a better experience at Empire GMC of White Plains! They worked with me on an already great price and even certified the used Yukon Denali I purchased. Couldn’t be happier with my new tru More

by COLIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Empire Buick GMC of White Plains responded

Congratulations on your new Yukon Denali! Providing a top-notch experience is always our goal here at Empire Buick GMC of White Plains, and we are glad that Robert's efforts met your satisfaction. It is our pleasure to assist you in any way possible. Thank you and safe travels!

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