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Empire Buick GMC of White Plains

White Plains, NY

Overview
Employees
Reviews
4.5
536 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
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358 Central Avenue

White Plains, NY

10606

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Showing 536 reviews

November 25, 2024

Lydia was very helpful in explaining service and offered car wash voucher and service was fast. More

by fdmz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia
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Nov 27, 2024 -

Empire Buick GMC of White Plains responded

We appreciate you taking the time to leave us this 5-star rating! We are happy to hear that Lydia took great care of you and ensured your experience with us was as smooth as possible. Our guests' satisfaction is our utmost priority. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

November 24, 2024

They usually wash the car and didn’t and also charge an extra fee for using credit card. More

by fdmz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lydia
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Nov 26, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your feedback and were sorry to hear of your disappointment. If you would like to discuss further, please contact our Service Manager, Stephan Soto, at (914) 368-2108 or at ssoto@eagny.com.

November 23, 2024

The incompetency of this dealership in end of lease management is astonishing. They failed to transfer plates or cancel inactive plates with the DMV which resulted in my license being suspended for fai More

by jvin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Taj Tulloch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adnan Muhammad
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Nov 26, 2024 -

Empire Buick GMC of White Plains responded

Were sorry to hear of you disappointment on your lease that was turned in. We would like to talk to you to see how we can get this resolved for you. Please contact our General Manager, Adnan Muhammad, at (914) 368-2108 or at amuhammad@eagny.com

November 22, 2024

Very accommodating and on top of your needs. Kyle was the man! Thank you sir. More

by davidaronofsky79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeeshan Majid
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Nov 22, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your wonderful review! Providing 5-star service is so important to us, and we are glad that his efforts met your satisfaction. It is our pleasure to assist you in any way possible. Wishing you the safest of travels- on behalf of the entire team!

November 19, 2024

The experience again at gmc was excellent. Akbar the salesman was so polite. Everyone that day was nice to me. Thank so much. Miriam More

by miriammcollins57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adnan Muhammad, Akbar Burat
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Nov 20, 2024 -

Empire Buick GMC of White Plains responded

Thank you for sharing your positive experience with us, Miriam! We are glad that Akbar and the team took great care of you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

November 18, 2024

The staff is friendly, efficient and professional. They always provide accurate information about the service needed and the service provided. More

by DIVABNYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Empire Buick GMC of White Plains responded

Thank you for sharing your positive review! Providing thorough and efficient service is so important to us, and we are glad that our efforts met your satisfaction. We hope that you continue to choose us for all of your future automotive needs!

November 17, 2024

Found everyone to be courteous and helpful. Large vehicle inventory as well as convenient location. Sales staff worked with me to get me the car I wanted. More

by lprimavera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Empire Buick GMC of White Plains responded

Thank you for sharing your positive experience with us. We are delighted that our team took great care of you. Congratulations on your new vehicle! If there is ever anything more that we may help you with, please do not hesitate to give us a call.

November 17, 2024

He was a pleasure to work with very knowledgeable and made it very easy to buy a car. I would highly recommend. More

by ad4866
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Akbar Burat, Zeeshan Majid
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Nov 19, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your positive review and recommendation! We are happy to hear that our team provided you with a smooth, 5-star experience. We greatly appreciate the opportunity to work with you. On behalf of the entire team- we warmly congratulate you on your new vehicle!

November 15, 2024

I was very pleased with my experience. Yup yup yup yup yup yup yup yup More

by mikael.levey
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Empire Buick GMC of White Plains responded

Mikael, Thank you for taking the time to leave us this positive review! Providing 5-star service is so important to us, and we are glad that our efforts met your satisfaction. it is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again!

November 15, 2024

SERVICE IS A1 TOP TIER. .I WAS SHOPPING AROUND FOR A CAR BUICK WAS MY FIRST PICK I NO NEED TO LOOK FOR ANYTHING ELSE..DRAKE IS THE BEST ALSO ZEESHAN AND WILLIE MADE IT POSSIB More

by danetta.smith831
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drake Taveras, Zeeshan Majid
Report | Print
Nov 19, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your wonderful review! We are honored that your vehicle search led you to us, and we are so glad that Drake, Zeeshan, and Willie took great care of you and ensured your experience with us was an all-around success. We warmly congratulate you on your new GMC Terrain SLE- on behalf of the entire team!

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