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Empire Buick GMC of White Plains
White Plains, NY
526 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 526 reviews
January 31, 2014
The first thing I did was asked them to confirm the specific car I wanted was available. They checked the system and confirmed. I jumped in my car and drove over an hour each way to see the car. When specific car I wanted was available. They checked the system and confirmed. I jumped in my car and drove over an hour each way to see the car. When I got there they told me it sold the day before. This is the very definition of sleazy sales tactics to get boots through the door. Do you need to know anything else about this dealership? Do yourself a favor and steer clear. More
by bwalder
Employees Worked With
Many people
January 11, 2014
Jack and George were absolutly amazing! They gave me amazing service and even took care of my needs after the purchase. They were extremely helpful and they went above and beyond to make sure I was 10 amazing service and even took care of my needs after the purchase. They were extremely helpful and they went above and beyond to make sure I was 100% satisfied. They truly are the definition of great people with great hearts. I will defiantly recommend this dealership to everyone I know buying a car and especially these two gentleman. Thank you and hats off to them. More
by Manda1
Employees Worked With
George Parker and Jack Littlefield
December 16, 2013
what a great sales team. went to gmc in bklyn first and they couldn't get me what I wanted.and in 4 hrs with you I did..thank you very much again they couldn't get me what I wanted.and in 4 hrs with you I did..thank you very much again More
by darren7759
Employees Worked With
jack littlefield
October 24, 2013
We searched for over a month , visited many dealers , varying brands, and felt that White Plains Buick and Ed Herman were the most " real " dealership. By that I mean, if Ed did not know an answer, he sa varying brands, and felt that White Plains Buick and Ed Herman were the most " real " dealership. By that I mean, if Ed did not know an answer, he said so. If he did not have a product to offer, he said so.....no pressure.....just trying to find what made us happiest. Thank you Ed and White Plains Buick - we love our 2103 Enclave dressed in red! More
by woobie
Employees Worked With
Edwin Herman
January 07, 2013
Avoid this place's service center. The sales tactics that are employed are downright unethical and unprofessional. Save time, money and aggravation and go somewhere else. are employed are downright unethical and unprofessional. Save time, money and aggravation and go somewhere else. More
by MikeS_975
Employees Worked With
service dpt
December 31, 2011
Poor quality service work, deceptive sales tactics, and lack of ethics make this place undeserving of any stars, if that were an option. If you are looking for an honest quote on auto work to be done, this lack of ethics make this place undeserving of any stars, if that were an option. If you are looking for an honest quote on auto work to be done, this is not the place. Unless your vehicle is still covered by warranty, avoid White Plains GMC- they will definitely try to rip you off, particularly if they think you do not know anything about cars. Save the time and hassle, and take your vehicle elsewhere for service. More
by jan65
Employees Worked With
service department
