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Empire Buick GMC of White Plains

White Plains, NY

Overview
Employees
Reviews
4.5
524 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
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358 Central Avenue

White Plains, NY

10606

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Showing 524 reviews

December 10, 2024

We had a great shopping experience. It was one of the best we have ever had. I want to thank Akbar, Willie, and zee for helping us. They went above and beyond our expectations. We total More

by Yoselin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Akbar Burat, Zeeshan Majid
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Dec 10, 2024 -

Empire Buick GMC of White Plains responded

Yoselin, Providing first class service is so important to us here at Empire Buick GMC of White Plains and we are glad that Akbar, Willi and Zee's efforts could meet your satisfaction and recommendation! We are thrilled to know that they went above and beyond your expectations. Congratulations on your new vehicle- behalf of the entire team!

December 03, 2024

Excellent staff, and awesome waiting room! Little to no wait time as far as scheduled appointment time! And I always get plenty of coupons to use in the mail. More

by dgerardm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lydia Gutierrez
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Dec 03, 2024 -

Empire Buick GMC of White Plains responded

We are grateful for you leaving us this wonderful review! We are pleased to know that our team was excellent and there was little to no wait time for you. Please drive safely and do not hesitate to let us know how we may be of further service to you.

December 03, 2024

The work was standard maintenance oil change tire rotation and check of brakes and all fluids The work was done while I wajited and only took an hour and fifteen minutes Everything went smoothly More

by gened930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 03, 2024 -

Empire Buick GMC of White Plains responded

Thank you for leaving us this positive review! We are happy to know that our team made sure everything went smoothly. Please do not hesitate to let us know how we may be of further service to you.

December 03, 2024

Working with David Silva and the Empire group in White Plains was an absolute pleasure. From the moment I walked in to signing the final papers, the process was straightforward and transparent. The entire More

by Subown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Silva
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Dec 03, 2024 -

Empire Buick GMC of White Plains responded

Subown, We appreciate you for leaving David this spectacular review and recommendation! We are honored to have had the opportunity to work with you and we are glad that David could provide you with top notch service. We are delighted to know that he was honest, trustworthy and highly efficient. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Buick GMC of White Plains team!

December 02, 2024

The staff is friendly, efficient and professional. I will be returning to buy more trucks. More

by MATTM16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preet Devgun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeeshan Majid
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Dec 03, 2024 -

Empire Buick GMC of White Plains responded

Matt, Providing stellar service is so important to us here at Empire Buick GMC of White Plains and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were friendly, efficient and professional. Congratulations on your new vehicle- behalf of the entire team!

November 30, 2024

The warm welcome, the smiles, the level of professionalism from the entire team was awesome. Robert is amazing. A big thank you to the entire team especially Robert, Taj, Ryan and Zee that mak More

by dmillerdebbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taj Tulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeeshan Majid
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Dec 03, 2024 -

Empire Buick GMC of White Plains responded

We appreciate you for leaving Robert, Taj, Ryan and Zee this phenomenal review! We are delighted to know that they were professional, awesome, amazing and greeted you with a warm welcome. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Buick GMC of White Plains team!

November 27, 2024

I I I I I I I I I I I I I I I I More

by brazz35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia
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Dec 03, 2024 -

Empire Buick GMC of White Plains responded

Thank you for leaving Lydia this fantastic review! Please do not hesitate to let us know how we may be of further service to you.

November 25, 2024

Lydia was very helpful in explaining service and offered car wash voucher and service was fast. More

by fdmz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia
Report | Print
Nov 27, 2024 -

Empire Buick GMC of White Plains responded

We appreciate you taking the time to leave us this 5-star rating! We are happy to hear that Lydia took great care of you and ensured your experience with us was as smooth as possible. Our guests' satisfaction is our utmost priority. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

November 24, 2024

They usually wash the car and didn’t and also charge an extra fee for using credit card. More

by fdmz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lydia
Report | Print
Nov 26, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your feedback and were sorry to hear of your disappointment. If you would like to discuss further, please contact our Service Manager, Stephan Soto, at (914) 368-2108 or at ssoto@eagny.com.

November 23, 2024

The incompetency of this dealership in end of lease management is astonishing. They failed to transfer plates or cancel inactive plates with the DMV which resulted in my license being suspended for fai More

by jvin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Taj Tulloch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adnan Muhammad
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Nov 26, 2024 -

Empire Buick GMC of White Plains responded

Were sorry to hear of you disappointment on your lease that was turned in. We would like to talk to you to see how we can get this resolved for you. Please contact our General Manager, Adnan Muhammad, at (914) 368-2108 or at amuhammad@eagny.com

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