Empire Buick GMC of White Plains

Visited this location on President's Day with an interest in leasing a GMC Terrain. David Silva was my sales consultant and was extremely friendly, knowledgeable and patient. I was there for quite a while in leasing a GMC Terrain. David Silva was my sales consultant and was extremely friendly, knowledgeable and patient. I was there for quite a while but at the end of the day I left with my dream car. David even followed up with me after the transaction to see if I had any questions and how I was liking the vehicle. The other day I had a question about something and shot him a text- he answered me immediately and resolved the issue in less than 24 hours. David gets all 5 stars for customer service. More

Empire Buick of White Plains and their salesman David Silva made purchasing my new Encore GX a stress free experience for the first time ever Silva made purchasing my new Encore GX a stress free experience for the first time ever More

Empire Buick GMC of White Plains is a stand up establishment. Ryan Nimmo was a pleasure to deal with and very transparent throughout the process. I would highly recommend you ask for Ryan if you p establishment. Ryan Nimmo was a pleasure to deal with and very transparent throughout the process. I would highly recommend you ask for Ryan if you plan on visiting this dealership. Scott and Rob were very nice and professional. 5/5 stars all the way!! More

Did my 1st lease, it was an amazing experience. Starting with David my sales Consultant, to all the Managers, Scott, Joe and Billy and our finance manager Robert. We were treated like family every step of t with David my sales Consultant, to all the Managers, Scott, Joe and Billy and our finance manager Robert. We were treated like family every step of the way. Couldn’t be happier. Inelda Perez. More

I wanted to take a moment to rate my experience at White Plains Buick GMC on 1/9/21. I was looking for a new vehicle for my wife and her first choice was an Acadia. I contacted the dealership to setup an ap Plains Buick GMC on 1/9/21. I was looking for a new vehicle for my wife and her first choice was an Acadia. I contacted the dealership to setup an appointment and I received a call from a salesperson named Ryan. He was very polite, professional and attentive to our needs. Upon arrival to the dealership the General Manager Scott greeted us in the showroom and stated if you need anything during your visit today please let me know as he was actively greeting other customers. The dealership was very clean and I was greeted on multiple occasions by all of the employees that I encountered during my visit. The process of selecting a vehicle and finalizing my lease felt easy, no pressure and exactly the price we agreed upon. I would highly recommend this dealership if your in the market for a new car. Thank you again Scott and Ryan, we are absolutely thrilled with our new car. More

I just wanted to take the time to write a few more words about my experience with White Plains Buick GMC. Buying anything during Covid is hard enough, let alone what you have to do to buy a car. Scott, Ryan about my experience with White Plains Buick GMC. Buying anything during Covid is hard enough, let alone what you have to do to buy a car. Scott, Ryan and Rob made is seamless and flawless. Buying a car for a single woman is Also extremely daunting, but these gentleman made me not only feel comfortable but more importantly didn’t make me feel stupid and stayed with me until I physically and mentally understood this truck and how to handle this beast!! More

Dropped off my new GMC for a body work estimate. A few small dings. Turns out they use a body shop in the Bronx. Car smelled of McDonalds with french fries left on the floor and was returned with radio st small dings. Turns out they use a body shop in the Bronx. Car smelled of McDonalds with french fries left on the floor and was returned with radio station blasting rap music. Stay clear of this place. I now purchase from a great dealership on Long Island. Stay clear. More

We were having some problems with our vehicle and our service advisor- B. Sosa, went above and beyond to ensure we were well taken care of. He communicated well and provided descriptive details on the is service advisor- B. Sosa, went above and beyond to ensure we were well taken care of. He communicated well and provided descriptive details on the issues we had with our car and the appropriate steps to take moving forward. We will continue our relationship with this dealership and Mr. Sosa. More

Every single time I walked in there I was very comfortable and happy. They were polite without being overwhelming. I ended up working with this man named Willie. He’s now retired but I have to say comfortable and happy. They were polite without being overwhelming. I ended up working with this man named Willie. He’s now retired but I have to say, that man worked his butt off for me so that I can walk out of there with the truck and the price that I wanted. But it didn’t stop there. Credit side was equally as amazing. But where they really shined was in their service department. Benny and Lydia I’ve dealt with a few times. For recalls and each time they were so helpful and polite. The workers were also quick and efficient. Many more reasons to list why I will be a returning customer. More