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Empire Buick GMC of White Plains

White Plains, NY

4.6
486 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
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358 Central Avenue

White Plains, NY

10606

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Showing 486 reviews

November 02, 2024

Lydia was terrific. Always checking in. Unfortunately they lost my wheel lug key. Nn ww More

by charlieavolio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia
Nov 08, 2024 -

Empire Buick GMC of White Plains responded

Charlie, Thank you for your comments and were delighted to hear that Lydia provided you good customer service. We are sorry to hear of the missing wheel lug key. If you would like to speak to us, please contact our Service Manager, Stephan Soto, at (914) 368-2108 or at ssoto@eagny.com

November 02, 2024

Almost a 3 hr wait, for oil chg & rotate tires. didn't remove plastic from seat or paper mat from the floor. More

by MSZAT161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know his name.
Nov 08, 2024 -

Empire Buick GMC of White Plains responded

Thank you for sharing your feedback. We do apologize for the wait time that occurred during your service visit. If you would like to discuss further, please contact our Service Manager, Stephan Soto, at (914) 368-2108 or at ssoto@eagny.com

November 01, 2024

Stephan and Juan Carlos are Awesome! ! The both were attentive to my concerns, they explained the repairs and ensured I felt comfortable. Thank you both for your time and care with the en More

by Devin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephan, Juan Carlos
Nov 01, 2024 -

Empire Buick GMC of White Plains responded

Devin, Thank you for leaving Stephan and Juan this amazing review! We are happy to know that they were attentive to your concerns, explained the repairs and ensured you felt comfortable. Please do not hesitate to let us know how we may be of further service to you.

October 31, 2024

Kyle and Zeeshan were great to work with. Very happy with my experience. Great car! More

by dlcampbellmba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeeshan Majid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Empire Buick GMC of White Plains responded

We appreciate your kind review! Providing a 5-star experience is always our goal, and we are glad that Kyle's and Zeeshan's efforts met your satisfaction. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

October 30, 2024

I have provided an extensive Google review identifying all individuals that were part of the process, starting with Akbar, who was absolutely amazing from the first contact to the last moment I was on the More

by GNETTLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Akbar Burat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeeshan Majid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taj, Willy, Adnan
Oct 31, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your amazing review! We are honored to have had the opportunity to work with you, and we are overjoyed that Akbar, Zeeshan, Willy, Taj, and the team provided you with the A+ service that you deserve and ensured your experience with us was smooth and successful. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle! Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

October 29, 2024

Fueron muy amables y eficientes en su trabajo desde que llegué me recibieron muy cordial y la atención fue excelente por decisión propia me quedé a esperar y en la sala de espera contaban con un excelente More

by israelzs78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Villanue
Oct 30, 2024 -

Empire Buick GMC of White Plains responded

Gracias por su evaluacion positiva! Siempre es un placer oir buenos comentarios de nuestros clientes y nos complace saber que nuestro equipo le hayan brindado una experencia de primer nivel. Es un placer ayudarle en todo lo posible. Mil gracias!

October 28, 2024

We had an enjoyable car-buying experience. Akbar was very easy to work with. Robert and Zeeshan were very helpful as well. Ryan was very patient and pulled everything together once we arrived More

by teddean
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Akbar Burat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Empire Buick GMC of White Plains responded

Congratulations on your new vehicle! We are honored to have had the opportunity to work with you, and we are glad that Akbar, Robert, Zeeshan, and Ryan took great care of you. It is our pleasure to assist you in any way possible. Thank you and safe travels!

October 27, 2024

They are responsive to my needs and understanding of my concerns. They make me feel like they care about me and my car. More

by MSheb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia in service
Oct 28, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your wonderful review! Your safety and satisfaction are our utmost priorities, and we are glad that our team took great care of you and your automotive needs. Please do not hesitate to give us a call if you ever have any further questions or concerns.

October 27, 2024

Staff was knowledgeable and friendly. The followed spam is overwhelming. 15 Word Minimum to you. More

by MESHC62
Recommend Dealer
Yes
Employees Worked With
not lisrex
Oct 28, 2024 -

Empire Buick GMC of White Plains responded

Thank you for taking the time to leave us this 5-star rating! We are glad that our team was both kind and helpful throughout your visit. We wish you safe travels. Please do not hesitate to give us a call if you ever have any further questions or concerns.

October 26, 2024

Robert is terrific to deal with-pleasant, professional, etc. Makes buying a car almost easy. More

by lbfcarter
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Empire Buick GMC of White Plains responded

Thank you for leaving Robert this positive review! It is always our goal to ensure our guests experience is as smooth as possible, and we are glad that he took great care of you. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!

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