Empire Buick GMC of White Plains

My problem with my car went back months ago when I brought it in and showed it to my service writer who is Lydia Gutierrez add empire of White Plains, she took charge of the situation and stayed with brought it in and showed it to my service writer who is Lydia Gutierrez add empire of White Plains, she took charge of the situation and stayed with the problem until the parts came in that she had ordered for me. Let me know when it was. in made my appointment for this service, and provided me with a loaner while the work was getting done, I call her my go to person when I have a problem, if she is not there that day, I will wait until she returns. More

Robert Acerbo in sales went out of his way to help me in my decision-making process. I would highly recommend Robert if you were visiting to buy, lease or do other. Thanks again! keep up the good work... my decision-making process. I would highly recommend Robert if you were visiting to buy, lease or do other. Thanks again! keep up the good work... More

As a first time customer at this dealership I was welcomed like David Santana knew me already. The maintenance was done on time. They offered me a shuttle to home and picked me up back, so I did not welcomed like David Santana knew me already. The maintenance was done on time. They offered me a shuttle to home and picked me up back, so I did not have to wait for too long. So the all experience was really good. I would definitely recommend this dealership. More

Clear and detailed communication. Prompt service. Easy to approach. From walking into the service department to driving from the lot it was a pleasant experience. Prompt service. Easy to approach. From walking into the service department to driving from the lot it was a pleasant experience. More

Everyone was professional and courteous. I appreciate Lydia G. on how she was able to follow-up with me on my inquiries about parts & recalls. I appreciate Lydia G. on how she was able to follow-up with me on my inquiries about parts & recalls. More

Very accommodating. Very pleasant experience. Kind staff and expedient service. No gimmicks. 5 star service. Very pleasant experience. Kind staff and expedient service. No gimmicks. 5 star service. More

Buick GMC of White Plains has always been a fair dealership for me and my family. I am always treated with respect, and the dealers are plainly honest about what they have, what they can get, and th dealership for me and my family. I am always treated with respect, and the dealers are plainly honest about what they have, what they can get, and the pricing. They're very transparent in their dealings, and instead of staring at the back of their monitor as we're talking business, they're open and upfront and show you exactly what they're looking at. You can see inventory, interest rates, pricing, etc. all at the same time. I've been a customer for over 10 years now and I'll keep going back and dealing with the same salesperson time after time for as long as he's there. Rob Acerbo is the most attentive, honest dealer I've ever worked with. More

Ryan Nimmo is one the the best and nicest salesmen I’ve met.. I will definitely recommend my family and Friends. met.. I will definitely recommend my family and Friends. More

David Silva is just wonderful. He's very kind and takes the utmost care to ensure satisfaction at every level. Very pleasant to work with. He's very kind and takes the utmost care to ensure satisfaction at every level. Very pleasant to work with. More