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Empire Buick GMC of White Plains

White Plains, NY

Overview
Employees
Reviews
4.6
436 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
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358 Central Avenue

White Plains, NY

10606

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Showing 436 reviews

October 04, 2021

The people in your office we’re super nice. They answered all my questions and made it a good experience for me. More

by gaylelynette1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everton McLeod
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Oct 05, 2021 -

Empire Buick GMC of White Plains responded

Gayle, Thank you for taking the time to leave us this 5-sar review! We are delighted that we could provide you with the top-notch experience that you deserve! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

October 03, 2021

Very attentive & very informative. Will definitely recommend. Any questions and concerns he was able to answer. More

by Victoria197677.vgcc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2021 -

Empire Buick GMC of White Plains responded

Victoria, Thank you so much for your 5-star review and recommendation! Providing top-notch service is always our goal, and we are delighted that our efforts could meet your satisfaction! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

September 28, 2021

I bought a Buick Encore from Empire dealership White Plains. It was a very good experience with David Silva and financial manager. I appreciate your help!! Jessey Abraham More

by cd.jessygrace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Silva, Robert Horton
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Sep 28, 2021 -

Empire Buick GMC of White Plains responded

Jessey, Thank you so much for your 5-star review! We are honored to have been of assistance to you with your special purchase and we are so glad that David and the team could provide you with a top-notch experience! We wish you the warmest congratulations on your new Buick Encore- on behalf of the entire team! Please drive safely, and do not hesitate to let us know if we may ever be of further assistance to you in the future.

September 25, 2021

Brandon was great! He was very easy to work with and made the whole process so simple. Would definitely go back to him. More

by bands813
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pares
Report | Print
Sep 27, 2021 -

Empire Buick GMC of White Plains responded

Thank you for taking the time to Brandon this 5-star review! Providing a seamless and exceptional experience is always our goal, and we are thrilled that his efforts met your satisfaction! It is our pleasure to assist you in any way possible. Congratulations on your new vehicle! We look forward to an opportunity to work with you again in the future.

September 22, 2021

Accommodating. Very helpful. Pleasant service. Danielle haloed me set up my mybuickrewards.com account. The technician was very pleasant and friendly, although I don’t know his name. I think he was from Ja More

by appreciativecustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle and Diego
Report | Print
Sep 22, 2021 -

Empire Buick GMC of White Plains responded

Thank you so much for your wonderful review! Providing top-notch service is always our goal, and we are delighted that Danielle's and the team's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

September 08, 2021

Brandon Pares was excellent with his customer care and service. He was highly efficient. He addressed all my questions and concerns. I highly recommend anyone buying or leasing a vehicle to see Brandon! H More

by tprince
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pares
Report | Print
Sep 08, 2021 -

Empire Buick GMC of White Plains responded

Thank you so much for your wonderful review! We are so glad that Brandon provided you with exceptional care and made your experience with us top-notch. He will be honored to have earned your high recommendation. We warmly congratulate you on your new vehicle- on behalf of Brandon and the entire team! Please do not hesitate to let us know if we may ever be of further assistance to you in the future.

Sep 08, 2021 -

tprince responded

I also would like to acknowledge Sales Manager William Rivera. He was very professional and welcoming provided quality care and addressed all of my concerns. William also known as Will even offered me additional services. I thank you so much. I left feeling like a valued customer treated with quality care. Keep up the excellent work. I foresee and pray for exponential growth to Empire GMC in White Plains. THANKS AGAIN

September 04, 2021

Brandon Pares’ personality/customer service has made this experience of buying my first car easy and comfortable. I would recommend him for everybody. Thank you so much! More

by MAlston91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pares
Report | Print
Sep 07, 2021 -

Empire Buick GMC of White Plains responded

We greatly appreciate you taking the time to leave Brandon this wonderful review and recommendation! We are so glad that he provided you with A+ service and made your experience with us an all-around success. He will be honored to know that you deeply valued his service with your special purchase. We wish you the warmest congratulations on your first new vehicle- on behalf of Brandon and the entire team! Safe travels!

August 30, 2021

Great customer service! Definitely will come back. The experience was quick and reassuring. If you want to feel comfortable and heard have a talk with Brandon Pares. More

by Elizabeth G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pares
Report | Print
Aug 31, 2021 -

Empire Buick GMC of White Plains responded

Elizabeth, Thank you so much for your wonderful review! We are so glad that Brandon provided you with the top-notch service that you so much deserve. It is our pleasure to assist you in any way possible. We look forward to an opportunity to work with you again in the future. Safe travels!

August 30, 2021

This Buick car dealership was easy to find and accessible. The place is neat and spacious. The staffs are courteous and professional. They made the process seem less. More

by Sandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pares
Report | Print
Aug 31, 2021 -

Empire Buick GMC of White Plains responded

Sandy, Thank you so much for your wonderful review! Providing a seamless and exceptional experience is so important to us, and we are so glad that our team's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know if we may ever be of further assistance to you in the future.

August 26, 2021

Brandon was a pleasure to work with. He was knowledgeable and got me the car and price I wanted. More

by glenbry1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pares
Report | Print
Aug 27, 2021 -

Empire Buick GMC of White Plains responded

Glen, Congratulations on your new vehicle! We greatly appreciate the opportunity to work with you, and we are delighted that Brandon took great care of you throughout your visit. It is our pleasure to assist you in any way possible. Thank you so much for your 5-star review! We hope to see you again when the time comes for your vehicle's first service.

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