Empire Buick GMC of White Plains

It was a pleasure to work with David and his team, My husband and I are very happy with how everything was explained to us. we are very satisfied with our decision to buy the Grand Canyon and look forwar husband and I are very happy with how everything was explained to us. we are very satisfied with our decision to buy the Grand Canyon and look forward to many years of safe driving. More

I am responding to my experience with the service department in particular David Santana. He was courteous and very professional and answered any questions I had I was in and out in a little over an department in particular David Santana. He was courteous and very professional and answered any questions I had I was in and out in a little over an hour which is by far the fastest time it has taken me to have my car serviced I was very pleased and grateful he made sure I had a pleasant experience which I appreciate More

Empire Buick GMC of White Plains has been my dealership for many years. Robert Acerbo, my sales representative has been very helpful and professional. Lydia Gutierrez my service advisor is always helpful for many years. Robert Acerbo, my sales representative has been very helpful and professional. Lydia Gutierrez my service advisor is always helpful and very knowledgeable. Together they make a good team at Empire Buick GMC. I intend to continue my relationship with Empire Buick GMC for years to come. More

Awesome customer service, very friendly, and the techs are very knowledgeable. The guys in the parts department went above and beyond to help me with my issues, thank you guys. are very knowledgeable. The guys in the parts department went above and beyond to help me with my issues, thank you guys. More

I had a great buying experience from start to finish with Robert Acerbo @ Empire Buick GMC of White Plains. His attention to details and friendly demeanor made everything pleasant and hassle-free. Robert Acerbo @ Empire Buick GMC of White Plains. His attention to details and friendly demeanor made everything pleasant and hassle-free. More

This is my second lease of a terrain. Came in for service, ms. LYDIA GUTIERREZ was more then helpful. She is a delight. Came in for service, ms. LYDIA GUTIERREZ was more then helpful. She is a delight. More

I had a wonderful buying experience with Empire Buick GMC of White Plains and Robert Acerbo. From the minute I called to inquire about the 2020 Acadia that I was interested in, Rob was attentive to my needs of White Plains and Robert Acerbo. From the minute I called to inquire about the 2020 Acadia that I was interested in, Rob was attentive to my needs and time. Rob was accommodating and had me come in that evening, offered me the test drive while they evaluated my trade and we started the paperwork close to dealer closing time. I was excited and left that evening with a good overall feeling. Rob advised me that he would have finance work on my paperwork in the morning on Saturday and he would call me by 11:00 am. Sure enough Rob called me the next morning by 10:30 am with a positive update and he scheduled me to come in that afternoon and meet with finance to review my options. That’s when I met Robert Horton, who was also great. Rob Horton advised me of my options, answered any questions I had and we moved along efficiently through the paperwork. I want to note there was ZERO pressure at this dealership. I was impressed overall with how quickly these guys got it together for me and I really do love the 2020 Acadia. It’s been 8 years since I’ve been in a dealership to buy a car and I never thought I’d have as good of an experience like I did with Rob Acerbo, Rob Horton, Lauren Brode and the rest of the welcoming and professional employees at Empire Buick GMC of White Plains. More

Lydia Gutierrez Is on point her customer service and her follow up is excellent. 100 follow up is excellent. 100 More

When I come in for service, it is always a pleasurable experience. The waiting room is wonderful. experience. The waiting room is wonderful. More

Pablo Freyrs checked me in. He was polite, no waiting and I was out of there in a short amount of time. I was also able to use my reward points which paid for 95% of my bill. He was polite, no waiting and I was out of there in a short amount of time. I was also able to use my reward points which paid for 95% of my bill. More