Empire Buick GMC of White Plains

The service is always friendly as well as timely. I met with service advisor David Garcia for the first time and his ease with the customers continues a pattern that I feel is a hallmark of this deal I met with service advisor David Garcia for the first time and his ease with the customers continues a pattern that I feel is a hallmark of this dealership. More

Competent, courteous, clean, accommodating. Always a pleasure to deal with Lydia Guttierez. In an emergency or regular maintainence I have been using Empire for more than 10 years and I intend Always a pleasure to deal with Lydia Guttierez. In an emergency or regular maintainence I have been using Empire for more than 10 years and I intend to continue. They should remove the fee charged for using a credit card More

Great team, knowledgeable and friendly. Let us test drive and did not push sale. Simple & professional Let us test drive and did not push sale. Simple & professional More

When I ask David Santana a question about how long it would take, he had no problem in telling me the time and checked just to make sure that he was right.. I am very comfortable and confident that each would take, he had no problem in telling me the time and checked just to make sure that he was right.. I am very comfortable and confident that each time that I bring my car in, that I will get the best service. More

Lydia was as ever great with service, she carefully listened to my needs and made sure to let the service techs know.they got me out in no time!!! listened to my needs and made sure to let the service techs know.they got me out in no time!!! More

After having a terrible experience with my last GMC dealership, I was told by my brother, to try Empire Buick GMC. He was right; I had a great experience there. In fact, I just completed a lease on my dealership, I was told by my brother, to try Empire Buick GMC. He was right; I had a great experience there. In fact, I just completed a lease on my second car from Empire Buick GMC, and once again, I had a great experience. More

We have been loyal customers with Empire Buick GMC for a very long time, even when it was still handling our former Saturn cars. In terms of sales, we have been working with Robert Acerbo with perhaps 3 or very long time, even when it was still handling our former Saturn cars. In terms of sales, we have been working with Robert Acerbo with perhaps 3 or 4 leased cars and most recently when we bought the 2019 Envision we had been leasing. We trust him implicitly. In the service department we have been assisted by Lydia Gutierrez throughout these many years. She has always been insightful, diligent, efficient , responsive and helpful. In particular, what we particularly value is that she knows my husband Chris Wynne and myself quite well. She has always been our go-to person; when we call the service department for an appointment or a follow up concern or question, we always ask for Lydia. After purchasing 4 new tires last week, Chris noticed aa notice on the dashboard about one of the tires with low pressure. Lydia had us come in early the next morning (when we were available) to have the service technicians take a look. As usual, we came away feeling quite satisfied with how the situation was rectified. Lydia Gutierrez and Robert Acerbo are two people you should be proud to have as part of your team! Robert Sammon and Christopher Wynne More

Ryan Nimmo was very knowledgeable in his field, and his willingness to assist me with the purchase of my GMC. Ryan is fantastic representative for Empire Buick GMC. He was always professional and courteous willingness to assist me with the purchase of my GMC. Ryan is fantastic representative for Empire Buick GMC. He was always professional and courteous, and I enjoyed being in his company. Thank you Ryan for all your help and I will always return here if the need arise. More

I dealt with Edwin Garcia from beginning to end over a two day period and the results were positive. Thank you. two day period and the results were positive. Thank you. More

Ryan was very helpful and extremely nice,I refer him highly ,I hope he’s there for a long time,so I can deal with again,it was a pleasure ⭐️⭐️⭐️⭐️⭐️ highly ,I hope he’s there for a long time,so I can deal with again,it was a pleasure ⭐️⭐️⭐️⭐️⭐️ More