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Empire Buick GMC of White Plains

White Plains, NY

Overview
Employees
Reviews
4.6
428 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
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358 Central Avenue

White Plains, NY

10606

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Showing 428 reviews

February 03, 2022

Brandon, Jessica, Robert and the entire staff were the best I've ever dealt with. They were not only very professional, but they made our experience very satisfying, and that's saying a lot during these s More

by Bill C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Tresselt, Brandon Pares, Robert Horton
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Feb 04, 2022 -

Empire Buick GMC of White Plains responded

Bill, Thank you so much for your excellent review! We are happy to hear that Brandon, Jessica, and Robert provided you with top-notch service and made your experience with us an all-around success! It is our pleasure to assist you in any way possible. We wish you the safest of travels- on behalf of the entire team!

January 27, 2022

Had a great experience! Brandon was extremely helpful, patient, and worked quickly. Will definitely recommend to my friends! More

by alexnolanmusic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pares
Report | Print
Jan 28, 2022 -

Empire Buick GMC of White Plains responded

Alex, Thank you so much for your positive review and recommendation! We are happy to hear that Brandon took great care of you throughout your visit! If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call!

January 22, 2022

Excellent dealership. Brandon was extremely helpful and knowledgeable, made the buying process fast and trouble free. Would highly recommend! More

by Dfox612
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pares
Report | Print
Jan 23, 2022 -

Empire Buick GMC of White Plains responded

Thank you for your wonderful review for Brandon! We are pleased to hear that he provided an easy and stress-free sales experience. Congratulations on you purchase and please let us know if you have any questions.

December 09, 2021

Brandon and the team at Empire Buick GMC are the best in the biz. I needed an SUV ASAP and they got me into a car, took over my lease, and got me as many rebates as possible. As a single mom I appreciate ur More

by Mureoneill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott McCaffrey, Jessica Tresselt, Bill Kendall, Brandon Pares, Robert Horton
Report | Print
Dec 09, 2021 -

Empire Buick GMC of White Plains responded

Thank you so much for your wonderful review! We are so glad that Brandon and the team could provide you with top-notch service and meet your automotive needs! It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team! Take care!

December 08, 2021

When ever you need to get service at this location, ask to speak with Lydia. She’s always helpful and honest. More

by dkurdys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lydia , Jessica Tresselt, Bill Kendall, Robert Horton
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Dec 09, 2021 -

Empire Buick GMC of White Plains responded

Thank you for taking taking the time to leave Lydia this wonderful review! She will be honored to hear of your kind words and to know how confident you are in her efforts. Providing quality and efficient service is so important to us, and Lydia and the team will certainly continue to provide you with nothing less in the future. Safe travels!

December 03, 2021

Diego and the entire service department is exceptional. They listen to your complaints and address every issue. They make you feel like family. More

by Arthur Meyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Montesdedca
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Dec 03, 2021 -

Empire Buick GMC of White Plains responded

Arthur, Thank you for your 5-star rating! We are so glad Diego and the team consistently provide you and your vehicle with great care. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

Dec 03, 2021 -

Arthur Meyer responded

You are my dealer of choice rest assured when needed will reach out to service department for help And advice.

December 01, 2021

David Silva understood what we were looking for and he and the finance team worked together to deliver professionally and were super nice to work with. More

by mikedhav
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Silva, Robert Horton
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Dec 01, 2021 -

Empire Buick GMC of White Plains responded

Mike, Thank you so much for your wonderful review! We are so glad that David and the team provided you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. We wish you the safest of travels- on behalf of the entire team!

December 01, 2021

The service was quick & efficient. I was assisted by Pablo Frayre. He was polite & friendly & more then willing to answer my questions. He explained upfront the time frame plus an additional time for a More

by janethenry3849
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Dec 01, 2021 -

Empire Buick GMC of White Plains responded

Thank you so much for your wonderful review! Providing quality and efficient service is so important to us, and we are so glad that Pablo's efforts met your satisfaction. It is our pleasure to assist you in any way possible. We wish you safe travels, and we hope to see you again the next time your vehicle is ready for service!

November 25, 2021

Kim was very helpful! She was patient and took the time to explain to me everything that needed to be done! More

by LMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim
Report | Print
Nov 29, 2021 -

Empire Buick GMC of White Plains responded

Thank you so much for your wonderful review! Offering thorough and efficient service is so important to us, and we are so glad that Kim provided you with nothing less! It is our pleasure to serve you. We wish you the safest of travels, and we hope that you continue to choose us for all of your future automotive needs!

November 22, 2021

Brandon Pares was very knowledgeable helpful and friendly. He listened to our questions and answered with great knowledge of the Buick product. More

by Deirdre.dattoma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pares
Report | Print
Nov 23, 2021 -

Empire Buick GMC of White Plains responded

Thank you for sharing the positive experience you had with Brandon! We are so glad that he provided you with great care throughout your visit. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

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