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Empire Buick GMC of White Plains

White Plains, NY

Overview
Employees
Reviews
4.5
592 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
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358 Central Avenue

White Plains, NY

10606

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Showing 592 reviews

June 11, 2024

Friendly and helpful. Service team was excellent. The mechanics are helpful and professional. Will continue to go back. More

by mdestefano914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott McCaffrey, Jessica Tresselt, Bill Kendall, Robert Horton
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Jun 12, 2024 -

Empire Buick GMC of White Plains responded

Thank you for sharing your positive experience with us, We are so glad that our team was both kind and helpful. It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again!

June 11, 2024

David Silva and Empire made the buying process extremely smooth. Extremely professional, transparent, accommodating. Would highly recommend working with David and team. More

by TGRECO6689
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Horton
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Jun 12, 2024 -

Empire Buick GMC of White Plains responded

Thank you for leaving David this positive review and recommendation! Providing a smooth, 5-star experience is always our goal, and we are glad that David's efforts met your satisfaction. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!

June 08, 2024

Lydia G. Is the best. I appreciate her professionalism and service knowledge regarding my vehicle. More

by RURU4103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia
Report | Print
Jun 10, 2024 -

Empire Buick GMC of White Plains responded

Thank you for leaving Lydia this excellent review! She will be honored to hear of your very kind words and to know how confident you are in her efforts. We hope that you continue to choose us for all of your future automotive needs!

June 05, 2024

Excellent service excellent experience. Sales man and sales manager very helpful and I would recommend to my friends More

by johndichiara1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2024 -

Empire Buick GMC of White Plains responded

John, Thank you so much for leaving us this incredible review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that our team could provide you with exemplary service. We are happy to know that they were very helpful. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Empire Buick GMC of White Plains team!

June 03, 2024

Great service. David was super helpful and attentive to any request. I will definitely continue to work With Empire in the future. More

by Ulivne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Pares
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Jun 05, 2024 -

Empire Buick GMC of White Plains responded

Ulivne, We greatly appreciate you for leaving David this spectacular review! We are honored to have had the opportunity to work with you and we are glad that David could provide you with top notch service. We are delighted to know that he was super helpful and attentive to any request. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Buick GMC of White Plains team!

June 02, 2024

The Service appointment was easily made and my truck is running smooth now with no issues. More

by NAQUAVAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jun 05, 2024 -

Empire Buick GMC of White Plains responded

We are grateful for you leaving us this wonderful review! We are thrilled to hear that our team took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that your truck is running smooth now with no issues. Please drive safely and do not hesitate to let us know how we may be of further service to you.

June 02, 2024

Not satisfied with my experience at the service department at all.. not many updates through the process and also on GM for having a recall issue then everything on back order?? Also not given a lo More

by TPRINCEJR19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Acerbo
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2024 -

Empire Buick GMC of White Plains responded

Thank you for sharing your service experience with us.. We are sorry to hear of your disappointment with the communication by our team. If you would like to discuss further, please contact our Service Manager, Stephan Soto, at (914) 368-2108 or at ssoto@eagny.com

May 31, 2024

We had a wonderful experience with the people at the service center…very pleasant group, knowledgeable and very friendly. More

by gypasy44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2024 -

Empire Buick GMC of White Plains responded

We are so glad that our team provided you with a 5-star service experience. It is our pleasure to assist you in any way possible. Thank you and safe travels!

May 31, 2024

They were very professional and worked with me. I recommend the dealership they are very helpful More

by AS
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
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May 31, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your positive review and recommendation! We are happy to hear that our team took great care of you. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again!

May 30, 2024

This dealership is finally on the right track! Knowledgeable, fair, honest, friendly and an easy process of buying a car. More

by QUINONES899
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Horton
Report | Print
May 31, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your time and feedback. We are happy to hear that our team provided you with a smooth, top-notch experience. Our gusts' satisfaction is our utmost priority. Congratulations on your new vehicle!

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