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Empire Buick GMC of White Plains

White Plains, NY

4.6
483 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
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358 Central Avenue

White Plains, NY

10606

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Showing 483 reviews

November 06, 2024

Couldn’t have had a better experience at Empire GMC of White Plains! They worked with me on an already great price and even certified the used Yukon Denali I purchased. Couldn’t be happier with my new tru More

by COLIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Empire Buick GMC of White Plains responded

Congratulations on your new Yukon Denali! Providing a top-notch experience is always our goal here at Empire Buick GMC of White Plains, and we are glad that Robert's efforts met your satisfaction. It is our pleasure to assist you in any way possible. Thank you and safe travels!

November 05, 2024

What a great experience with Preet very understanding, patient and respectful. Love my new truck. Very knowledgeable about the vehicles, explained everything and helped me find the right car at the right More

by Rjimenez699
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taj Tulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preet Devgun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeeshan Majid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Empire Buick GMC of White Plains responded

Thank you for taking the time to leave us this positive review! We are so glad that Preet could get you into a vehicle that you love- while providing you with a pressure-free and informative experience. It is an honor to have earned your kind recommendation. Wishing you the safest of travels- on behalf of the entire team!

November 04, 2024

I recently took my car in for service, and I couldn’t be happier with the experience! From start to finish, Lydia the service manager was friendly, professional, and efficient. She explained everything, eve More

by marcman13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia in Service Department
Nov 06, 2024 -

Empire Buick GMC of White Plains responded

Thank you for sharing your positive experience with us. We are glad that Lydia took great care of you and kept you well informed throughout the process. Your safety and satisfaction are our utmost priorities. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs!

November 03, 2024

When I called and told them about my battery I was told it was covered under my extended warranty. When I got to the dealership I was then told that I had to pay the battery wasn’t covered. They wanted to More

by bathgate2122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department manager
Nov 08, 2024 -

Empire Buick GMC of White Plains responded

We are very sorry to hear of you disappointment with our dealership. We do apologize for any miscommunication on the warranty. If you would like to discuss further, please contact our Service Manager, Stephan Soto, at (914) 368-2108 or at ssoto@eagny.com

November 02, 2024

Lydia was terrific. Always checking in. Unfortunately they lost my wheel lug key. Nn ww More

by charlieavolio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia
Nov 08, 2024 -

Empire Buick GMC of White Plains responded

Charlie, Thank you for your comments and were delighted to hear that Lydia provided you good customer service. We are sorry to hear of the missing wheel lug key. If you would like to speak to us, please contact our Service Manager, Stephan Soto, at (914) 368-2108 or at ssoto@eagny.com

November 02, 2024

Almost a 3 hr wait, for oil chg & rotate tires. didn't remove plastic from seat or paper mat from the floor. More

by MSZAT161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know his name.
Nov 08, 2024 -

Empire Buick GMC of White Plains responded

Thank you for sharing your feedback. We do apologize for the wait time that occurred during your service visit. If you would like to discuss further, please contact our Service Manager, Stephan Soto, at (914) 368-2108 or at ssoto@eagny.com

November 02, 2024

why wasn't i notified of a recall so it could have been taken care of on this visit More

by pullumj1978
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Empire Buick GMC of White Plains responded

Thank you for sharing your experience with us. We do apologize for the lack of communication. If this has not been resolved, please contact our Service Manager, Stephan Soto, at (914) 368-2108 or at ssoto@eagny.com

November 02, 2024

It was a really expedient and comfortable experience as I quickly was received and taken care of! More

by Stone Chen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taj Tulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Empire Buick GMC of White Plains responded

Stone Chen, Providing quality and efficient service is so important to us here at Empire Buick GMC of Long Island City and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they made your experience comfortable and expedient. We wish you safe travels until we meet again!

November 02, 2024

The service manager Stephen, really stepped up and took care of my situation and I really appreciate it. He is an excellent manager and a very nice and pite individual. I appreciate not only the great s More

by JMZJ00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Soto
Nov 04, 2024 -

Empire Buick GMC of White Plains responded

We are grateful for you leaving Stephen this wonderful review! We are thrilled to hear that Stephen took excellent care of you. We are pleased to know that he is excellent, very nice and polite. Please drive safely and do not hesitate to let us know how we may be of further service to you.

November 01, 2024

Stephan and Juan Carlos are Awesome! ! The both were attentive to my concerns, they explained the repairs and ensured I felt comfortable. Thank you both for your time and care with the en More

by Devin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephan, Juan Carlos
Nov 01, 2024 -

Empire Buick GMC of White Plains responded

Devin, Thank you for leaving Stephan and Juan this amazing review! We are happy to know that they were attentive to your concerns, explained the repairs and ensured you felt comfortable. Please do not hesitate to let us know how we may be of further service to you.