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Empire Buick GMC of White Plains

White Plains, NY

Overview
Employees
Reviews
4.5
575 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
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358 Central Avenue

White Plains, NY

10606

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Showing 575 reviews

March 09, 2025

Lydia is great at her job Hae been there multiple times for scheduled service and always goes well . More

by ari8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia in Service
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Mar 10, 2025 -

Empire Buick GMC of White Plains responded

Ari, Thank you for your time and feedback. We are delighted to hear that we were able to help make your vehicle repair quick and hassle-free. We strive to offer our customers exceptional service both before and after the sale. Lydia will be thrilled to hear your very kind words, thank you.

March 08, 2025

Derek and his team were dedicated to helping me find what I wanted and I appreciate the dedication. Thank you!! More

by angelahoward10147
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taj Tulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Empire Buick GMC of White Plains responded

Angela, Thank you very much for taking the time to write this wonderful review. We are glad you stopped by and that your experience at- Empire Buick GMC of White Plains was a positive one. We also know that Derek was happy to help you.

March 03, 2025

Wow what cam I say, It was a Breathtaking experience, this Is my second auto fromEmpire Gmc. My sales person David was beyond hepful, what a great guy very knowlebgeable too , the Dealership is one of th More

by david@icam1.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taj Tulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Empire Buick GMC of White Plains responded

Thank you for your very kind review and loyalty to- Empire Buick GMC of White Plains. We are delighted to hear that your experience with us have been so exceptional! David will also be overly excited to hear your very kind words, thank you. When the time comes for service, give our service team a call. You will not be disappointed, Congratulations!

March 03, 2025

The service was good. The customer service was not not good. I could not reach them over the phone and I was not informed that the car was ready. The car was supposed to b More

by nicoletta.perego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 07, 2025 -

Empire Buick GMC of White Plains responded

Nicoletta, Thank you for your review. It is our goal that every customer experience is exceptional! We do apologize for the customer service that you received on not getting through to us and not having your vehicle serviced correctly and efficiently. We offer our deepest apologizes for the miscommunication. If you would like to discuss further, please reach our to our Service Manager, Vincent Torres, at (718) 524-3127 or at vtorres@eagny.com. Thank you for your time and patience.

March 02, 2025

i very quick and easy experience, a nice salesperson but a very crabby used car sales mgr More

by david@icam1.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2025 -

Empire Buick GMC of White Plains responded

David, Thank you for your review. We are discouraged to hear of your negative experience with our sales department and would like the opportunity to learn more about your review. Please contact our General Manager, Dennis Acosta, at (9914) 368-2108 or at dacosta@eagny.com at your earliest convenience.

March 02, 2025

Excellent customer service. The agent was knowledgeable and very helpful throughout the process. Highly recommend. More

by Mjaime0975
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Empire Buick GMC of White Plains responded

Thank you for your very kind review. We are delighted to hear that your experiences with us, from start to finish, were so positive! Thank you for your recommendation and we look forward to seeing you again.

March 01, 2025

The Empire Buick GMC dealership and its people are wonderful. They made my car purchasing experience easy and enjoyable. More

by Deven
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Empire Buick GMC of White Plains responded

Deven, Thank you for sharing your great experience with us. We are glad to know you were pleased with our dealership and we hope you come back again. Our team will be thrilled to hear that your needs were well taken care of, thank you! Congratulations!

March 01, 2025

Great knowledgeable service. Excellent Gentleman he really knows this stuff about cars that are on the premises More

by dev9531
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preet Devgun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennie Miele-Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovani Haskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Empire Buick GMC of White Plains responded

Than you for your kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next services.

March 01, 2025

This dealership is filled with respectful and attentive car salesmen. My salesman was very kind and helped me with any questions I had. I’m thankful to have found this dealership! David is a great car sale More

by Deej
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Empire Buick GMC of White Plains responded

Deej, Congratulations on the purchase of your new vehicle! We are honoed you chose our dealership for this experience. David will be thrilled to hear how happy you were with the sales process. We look forward to the opportunity to serve you again.

March 01, 2025

My second Lease with David and as usual he was excellent! David knew exactly what I needed, He made the process easy. More

by Inelda Perez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
RJ Arditti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Empire Buick GMC of White Plains responded

Inelda, Congratulation's on your new lease. We realize you have several choices when buying a car and thank you for choosing- Empire Buick GMC of White Plains. We pride ourselves on providing customers with top notch customer servicer and a stress-free buying experience. David will be pleased to hear that you came back for his exceptional customer service.

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