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Empire Buick GMC of White Plains
White Plains, NY
590 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 590 reviews
March 27, 2025
Robert Acerbo is very knowledgeable, patient, courteous and helpful, Mangers & finance manager were also very helpful. This was the 4th car I leased with Empire. and helpful, Mangers & finance manager were also very helpful. This was the 4th car I leased with Empire. More
by Wfm825
Verified Customer
March 25, 2025
Nice place to buy a car, people are really friendly and helpfull throughout the experience helpfull throughout the experience More
by jctupac
March 24, 2025
Robert Acerbo’s responsiveness and transparency is why I continue to return to Empire Buick GMC of White Plains. continue to return to Empire Buick GMC of White Plains. More
by JSCHNELL
Employees Worked With
March 23, 2025
He was really helpfull with the procedure. He made it easy and he was patient with my needs He made it easy and he was patient with my needs More
by jctupac
March 23, 2025
Great and professional dealership they have worked with me on a best possible deal this time and in the past Robert worked effortlessly to accommodate me on a best possible deal this time and in the past Robert worked effortlessly to accommodate More
by MSAINOVIC
March 22, 2025
When it came to having Kyle as my salesman, i don't think I would have wanted anyone else to help me out. He was very professional and friendly at the same time, we had plenty of laughter but when it came to I would have wanted anyone else to help me out. He was very professional and friendly at the same time, we had plenty of laughter but when it came to business be was more than professional. I would definitely recommend Kyle to anyone who is looking to purchase or lease a car or just to gather information. More
by SalD
March 20, 2025
Worst dealership ever! I purchased a used F-150 and the second day I had it the truck would not start. The dealership was responsible for any repairs within the first 2 wee I purchased a used F-150 and the second day I had it the truck would not start. The dealership was responsible for any repairs within the first 2 weeks ownership. When I reached out they wanted to have it towed to their shop but never made it happen. They claimed because it was lifted they could not find a company to tow it. However, the company I used to have it towed to a shop stated they were contacted by Empire he gave them a quote and they never responded. To make my situation worse my wifes engine went down and since I work away from Home I had to have the truck fixed so my wife could use my old truck to get to work. I had no choice but to pay out of pocket to repair my new truck and now that I am asking for reimbursement for a replaced starter they wont even respond. I have never been so disappointed in my life with a company! I am filing a complaint with the Attorney General, DMV and reaching out to corporate GMC and Buick because businesses like this can not go unchecked. If you are thinking about buying a vehicle or getting one serviced go somewhere else because they clearly have no Integrity and will leave you out to dry! More
by roscopeco01
March 18, 2025
Preet was exceptional, made the car buying experience fun and easy, very knowledgeable on German vehicles. Great time working with Preet and Willie, highly recommend. Love my M4, thanks guys! and easy, very knowledgeable on German vehicles. Great time working with Preet and Willie, highly recommend. Love my M4, thanks guys! More
by Tyrone Andrade
March 18, 2025
Empire and our sales advisor Preet made the whole car buying process seamless! Very helpful and responsive. Preet was knowledgeable about the truck, the numbers, and is a great representation of the bran buying process seamless! Very helpful and responsive. Preet was knowledgeable about the truck, the numbers, and is a great representation of the brand. He was conscientious of our time and had an attention to detail. The experience we had at empire was hassle free. Preet is an asset to this dealership and we highly recommend him! More
by Navjot Singh
Employees Worked With
March 17, 2025
You have failed to fix our car over and over again and then you did a miserable job of advocating for us with the manufacturer. On top of everything you horribly misled us on what was going on with the ca then you did a miserable job of advocating for us with the manufacturer. On top of everything you horribly misled us on what was going on with the car and your role in making it right. We are terribly disappointed. You are an awful organization More
by PSISITSKY
