Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Empire Buick GMC of White Plains

White Plains, NY

Overview
Employees
Reviews
4.5
592 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
Contact Dealership
View Awards

358 Central Avenue

White Plains, NY

10606

Directions

By Type

Showing 592 reviews

June 26, 2024

Very professional , helpful . Made the experience of purchasing a car much easier and lest stressful . I bought the second car from Rayan and both times I had the same experience More

by Esmeralda Kokici
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2024 -

Empire Buick GMC of White Plains responded

Esmeralda, We greatly appreciate you for leaving Ryan this stellar review! We are honored to have had the opportunity to work with you and we are glad that Ryan could provide you with top notch service. We are delighted to know that he was very professional and helpful. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Buick GMC of White Plains team!

June 26, 2024

Great team to work with, made buying a new car very easy and very efficient. More

by bf
Recommend Dealer
Yes
Employees Worked With
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Ward, Peter Messina
Report | Print
Jun 26, 2024 -

Empire Buick GMC of White Plains responded

Congratulations on your new vehicle! Providing a seamless and efficient experience is always our goal, and we are glad that our efforts met your satisfaction. We thank you for your positive review and we wish you the safest of travels until we meet again!

June 26, 2024

Everybody at Empire GMC are excellent professional and friendly. David Silva is my man and Lydia.gutierrez is my go to girl? She’s always got my back but everybody is excellent. They’re all keepers. More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lydia Gutierrez
Report | Print
Jun 26, 2024 -

Empire Buick GMC of White Plains responded

Anthony, Thank you for your 5-star rating! David and Lydia will be delighted to hear of your kind words and to know how confident you are in their efforts. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

June 24, 2024

Customer service was excellent. Everybody was very friendly and helpful. The work done on my car was great as well. More

by MEEMEEANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept- dont know person’s name
Report | Print
Jun 25, 2024 -

Empire Buick GMC of White Plains responded

We appreciate your kind review and we are happy to hear that our team provided you with A+ service throughout your visit! We hope to see you again the next time you are in need of automotive service.

June 24, 2024

Took 4 hours for an inspection! ! No other work was done. Unacceptable amount of time in my mind. The staff is friendly. More

by MIKE.GEMBECKI13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not work with anyone
Report | Print
Jun 26, 2024 -

Empire Buick GMC of White Plains responded

Hello Mike, Thank you for your review. Our guests' satisfaction is our top priority here at Empire Buick GMC of White Plains, and we are sorry for the wait time that occurred during your service visit. If you would like to discuss further, please contact our Service Manager, Stephan Soto, at (914) 368-2108 or at ssoto@eagny.com at your earliest convenience. Thank you!

June 23, 2024

The staff at Empire Buick is always professional and courteous. I would highly recommend them for service. More

by TMc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Ward
Report | Print
Jun 24, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your positive review and recommendation! We are so glad that our team consistently provides you with top-notch service. It is our pleasure to assist you in any way possible and we hope that you continue to choose us for all of your future automotive needs!

June 22, 2024

I took my car in for an issue with the engine light and Alex helped with the process the entire time. He told me when they were working on my car, the issue and the part I needed and that the part I neede More

by Gwendolyn Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Jun 24, 2024 -

Empire Buick GMC of White Plains responded

Gwendolyn, Thank you for taking the time to leave us this positive review! Offering thorough and efficient service is so important to us, and we are glad that Alex provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

June 22, 2024

The staff was curtious and the mechanic provided good prompt work, we will be back for more service. More

by JASONELIOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic Ronnie
Report | Print
Jun 24, 2024 -

Empire Buick GMC of White Plains responded

Jason, Thank you for sharing your positive experience with us! We are glad that our team provided you with top-notch service and we look forward to continue serving you and your automotive needs with our best care in your visits to come!

June 21, 2024

Our salesman, Rob, was great. I would definitely consider buying a car from this dealer again. More

by yamille33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your positive review! We are so glad that Rob took great care of you. It is an honor to know how confident you are in our efforts. Congratulations on your new vehicle! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

June 20, 2024

Good experience. Very helpful and knowledgeable. Answered all my questions and made the buying experience enjoyable More

by anthonysquisita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

Empire Buick GMC of White Plains responded

Anthony, Thank you for your excellent review! We realize you have several options when choosing a car dealership and we are honored that you chose us. Providing a 5-star experience is always our goal. On behalf of the entire team- we warmly congratulate you on your new vehicle!

1
...
28
29
30
...
60