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Empire Buick GMC of White Plains

White Plains, NY

4.5
591 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
Contact Dealership

358 Central Avenue

White Plains, NY

10606

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Showing 591 reviews

July 28, 2024

They showed me a perfect pickup truck that I was seeking, they did everything to make the deal happen, they delivered just as they said they would. More

by concrete1984
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taj Tulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Empire Buick GMC of White Plains responded

Congratulations on your new vehicle! Providing 5-star service is so important to us, and we are glad that our efforts met your satisfaction. Thank you for your wonderful review! We wish you the safest of travels until we meet again!

July 28, 2024

After a rough start, they went out of their way to fix the situation and to get me into the vehicle that I wanted More

by RJEFF195
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taj Tulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adnan Muhammad, Peter Messina
Jul 29, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your review! We are so glad that our team took great care of you and made your experience with us an all-around success. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

July 25, 2024

David worked hard to make us comfortable. He is clearly their best salesmen and knows how to make things work. More

by schunk.james
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Empire Buick GMC of White Plains responded

Thank you for sharing your positive experience with us. Our guests' satisfaction is our utmost priority, and we are glad that David took great care of you. He will be honored to hear of your kind words. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with.

July 25, 2024

Lift needed to perform 1st service wasn't available. Tonneau cover motor (not working) was informed of a recall on it, motor ordered, but is backordered without an in stock/delivery date. No work comple More

by Josephar
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Jul 26, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your time and feedback. Our guests' satisfaction is our utmost priority here at Empire Buick GMC of White Plains, and we are disappointed to hear of your negative experience with our Service Department. We would like the opportunity to learn more about your review. Please contact our Service Manager, Stephan Soto, at (914) 368-2108 or at ssoto@eagny.com at your earliest convenience. Thank you!

July 25, 2024

They are all extremely friendly and knowledgeable. I highly recommend this dealership. Easy to get appointment! More

by beckerz1004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia Gutierrez
Jul 26, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your positive review and recommendation! We are happy to hear that our team was both kind and helpful throughout your visit. We hope that you continue to choose us for all of your future automotive needs! Safe travels.

July 25, 2024

The service department was great. They took very good care of me and my car/ More

by MSPERA6474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Ward
Jul 25, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your positive review! We are happy to hear that our team provided you with 5-star service! It is our pleasure to assist you in any way possible and we hope that you continue to choose us for all of your future automotive needs!

July 23, 2024

ryan nimmo and Willie Rodriguez in finance along with adam smith all were great to deal with and made the experience so smooth all 3 went above and beyond to get me out the door with exactly what i wante More

by phoneguy925
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Smith, Adnan Muhammad
Jul 23, 2024 -

Empire Buick GMC of White Plains responded

We greatly appreciate you for leaving Ryan, Willie and Adam this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that they could provide you with top notch service. We are delighted to know that they were great to deal with. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Buick GMC of White Plains team!

July 22, 2024

Excellent service with friendly staff who are very helpful . I was able to use some points which my sales person helped me to locate . More

by MAO2448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service desk - sorry don’t remember his name He had a besrd
Jul 23, 2024 -

Empire Buick GMC of White Plains responded

Providing excellent and quality service is so important to us here at Empire Buick GMC of White Plains and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were friendly and helpful. We wish you safe travels until we meet again!

July 22, 2024

Been buying cars here for mire than 10 years and the Service team is always on point. More

by DPASTILHA
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lydia Gutierrez
Jul 23, 2024 -

Empire Buick GMC of White Plains responded

Thank you for leaving us this fantastic review! We are glad to hear that our team took amazing care of you and your automotive needs. We are happy to know that they are always on point. We appreciate your continued business. We look forward to serving you again in the future when the time comes.

July 19, 2024

Ryan Nimmo went above and beyond to get me the best possible deal. I drove away within a few hours with a new lease. More

by streetdoc189
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Empire Buick GMC of White Plains responded

Congratulations on your new vehicle! We are so glad that Ryan took excellent care of you and made your experience with us an all-around success. It is our pleasure to assist you in any way possible. Thank you and safe travels!

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