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Empire Buick GMC of White Plains

White Plains, NY

Overview
Employees
Reviews
4.5
591 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
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358 Central Avenue

White Plains, NY

10606

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Showing 591 reviews

August 04, 2024

I had an outstanding experience at Empire Buick. They got me exactly what I needed, and their employees were exceptional. From the moment I walked in, I felt valued and well taken care of. Highly re More

by jazz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taj Tulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adnan Muhammad
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Aug 07, 2024 -

Empire Buick GMC of White Plains responded

Jazz, We greatly appreciate you for leaving Rob and Zshan this spectacular review and recommendation! We are honored to have had the opportunity to work with you and we are glad that they could provide you with top notch service. We are delighted to know that they were exceptional and you felt well taken care of and valued. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Buick GMC of White Plains team!

August 04, 2024

The service was fine ver y attentive and professional. Your finance staff is horrible un accommodating More

by GELOSAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Acerbo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Messina
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Aug 09, 2024 -

Empire Buick GMC of White Plains responded

Hello, Thank you for sharing your experience with us. We are very sorry to hear that you were not completely satisfied with your experience, specifically with our Finance department. If you would like to discuss further, please contact our General Manager, Adnan Muhammad at (914) 368-2108 or at amuhammad@eagny.com

August 02, 2024

The service on my Acadia was prompt and completed in a timely fashion. They fixed the problem. More

by JLS20X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Aug 07, 2024 -

Empire Buick GMC of White Plains responded

Thank you for leaving us this fantastic review! We are glad to hear that our team took amazing care of you and your GMC Acadia needs. We are happy to know that they were prompt and completed your vehicle in a timely fashion. Please do not hesitate to let us know how we may be of further service to you.

August 01, 2024

Ryan is the best salesman, I highly recommend him to anyone looking for a new or used car. He made a deal for me, which I thought was not possible. I love my new Denali Terrain and if any of my family m More

by HJACKCSW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Empire Buick GMC of White Plains responded

We are grateful for you leaving Ryan this flawless review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Ryan could provide you with 5-star service. We are pleased to know that he is the best. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new GMC Denali Terrain- behalf of the entire Empire Buick GMC of White Plains team!

July 31, 2024

Ryan is the best thanks to him I have my jeep best service I ever had. More

by rhidalgo0713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adnan Muhammad
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Aug 01, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your wonderful review! Ryan will be delighted to hear of your kind words and to know that you deeply valued his assistance. We wish you the safest of travels in your Jeep until we meet again!

July 31, 2024

Great experience with both Robert Acerbo and Willie Rodriguez. Will recommend to others who are looking for there next car purchase. More

by ljlopez1005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your wonderful review and recommendation! We are overjoyed that Robert and Willie provided you with a 5-star experience. It is our pleasure to assist you in any way possible. On behalf of the entire team- we wish you the safest of travels until we meet again!

July 31, 2024

Everything was done correctly and on time. My thanks to Lydia Gutierrez for her expertise. More

by GOLDIE6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Ward
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Aug 01, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your positive review! We are happy to hear that Lydia got your automotive needs taken care of- quickly and efficiently. We hope to see you again when the time comes for your vehicle's next service!

July 30, 2024

The staff was extremely helpful, they went out of their way to help me out when I had an issue. I definitely going back fir another vehicle. More

by davidroy824
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preet
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Jul 31, 2024 -

Empire Buick GMC of White Plains responded

Thank you for sharing your positive experience with us. We are happy to hear that our team took great care of you. Our guests' satisfaction is our utmost priority. We look forward to an opportunity to work with you again! Take care.

July 30, 2024

I came to this dealership starting from when my sister owned a Saturn. Then she bought an Encore. The salesmen here are very welcoming, accommodating and friendly. More

by maledizione55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Nimmo did my finance work
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Jul 31, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your kind review! We are pleased to hear that our team provided you and your sister with top-notch service. Our guests' satisfaction is our utmost priority. We wish you safe travels and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.

July 29, 2024

It is bad when the service desk does not have the proper information that is held be the finance office. It is embarrassing for the service department having to tell the customer they don’t have a contract More

by JIMBROWN708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lydia in service
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