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Empire Buick GMC of White Plains

White Plains, NY

Overview
Employees
Reviews
4.5
591 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
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358 Central Avenue

White Plains, NY

10606

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Showing 591 reviews

August 16, 2024

Excellent service. Robert helped us thru every step of the way. We would recommend Empire & Robert. More

by CHRISTINE.BCS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your positive review and recommendation! We are so glad that Robert could be of valuable assistance to you. Our guests' satisfaction is our utmost priority. We wish you safe travels and we hope for an opportunity to work with you again!

August 16, 2024

My experience this time around with Empire Buick was awful ! Horrible customer service and zero respect for customers time More

by rich.laskin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Acerbo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Taj Tulloch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adnan Muhammad
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Aug 25, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your feedback. We do apologize for the lack of customer service. If you would like to discuss further, please contact our Service Manager, Stephan Soto, at (914) 368-2108 or at ssoto@eagny.com. Thank you!

August 16, 2024

David was very knowledgeable and willing to speak at any time during the day or weekend. He was very helpful and I would recommend him as a salesman to anyone. More

by aspagnoli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
2.0
This rating includes all reviews, with more weight given to recent reviews.
David Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Empire Buick GMC of White Plains responded

Thank you for sharing your positive experience with us. We are so glad that David took great care of you and he will be honored to have earned your kind recommendation. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call!

August 15, 2024

My car had been jump started due to a dead battery. I drove my car to Buick and they quickly tested and replaced the battery. I went to a restaurant for approx 1 hour, returned to Buick and my car wa More

by maledizione55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Empire Buick GMC of White Plains responded

Providing impeccable and quality service is so important to us here at Empire Buick GMC of White Plains and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were top notch. We wish you safe travels until we meet again!

August 15, 2024

Always friendly and courteous. Explains everything that’s wrong and gives you options for repairs. More

by LILXMAS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service department
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Aug 16, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your positive review! We are glad that our team consistently provides you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

August 13, 2024

Customer svs was so amazing they were honest and helpful I am definitely going to tell my friends white Plains customer svs are caring they work with your budget More

by DONNASTURINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taj Tulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lidia and her coworker, Adnan Muhammad, Peter Messina
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Aug 14, 2024 -

Empire Buick GMC of White Plains responded

Thank you for sharing your positive experience with us! We are overjoyed that our team provided you with 5-star service. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

August 08, 2024

I was able to make a quick appointment for car inspection. It was done quickly, and Alex was very personable. The gentleman doing the work seem to always do a good job when I go there, I just don’ More

by DEBURGO2000
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, Service
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Aug 09, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your 5-starr review! We are happy to hear that our team provided you with a quick and efficient experience. It is our pleasure to serve you. We wish you safe travels and we hope to see you again the next time you are in need of automotive service!

August 06, 2024

Ryan and the Empire staff were professional, effective, and accommodating. I would use them again. More

by jeremejmatthews
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone was 5 star, Adnan Muhammad
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Aug 07, 2024 -

Empire Buick GMC of White Plains responded

Jereme, Thank you for leaving Ryan this positive review! We are so appreciative of the opportunity to work with you and we are glad that Ryan could provide you with A+ service. We are happy to know that he was professional, effective and accommodating. We look forward to working with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Empire Buick GMC of White Plains team!

August 05, 2024

Ryan Nimmo and Willie Rodriguez were very professional and courteous. They made the process very easy. More

by richarddupont
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Empire Buick GMC of White Plains responded

Richard, We are grateful for you leaving Ryan and Willie this wonderful review! We are honored to have had the opportunity to work with you and we are glad that they could provide you with 5-star service. We are pleased to know that they were very professional and courteous. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Empire Buick GMC of White Plains team!

August 04, 2024

My service was for an inspection. My Service Rep was Lydia Gutierrez she explained the item I needed replace to pass inspection, and was extremely helpful explaining repairs I would More

by VLMELROSE812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia Gutierrez
Report | Print
Aug 07, 2024 -

Empire Buick GMC of White Plains responded

Providing quality and efficient service is so important to us here at Empire Buick GMC of White Plains and we are glad that Lydia's efforts could meet your satisfaction! We are thrilled to know that she was extremely helpful. We wish you safe travels until we meet again!

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