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Empire Buick GMC of White Plains

White Plains, NY

Overview
Employees
Reviews
4.5
527 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
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358 Central Avenue

White Plains, NY

10606

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Showing 527 reviews

June 28, 2024

Excellent service in a timely fashion in a very comfortable environment! Very friendly and clean environment . More

by SGS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2024 -

Empire Buick GMC of White Plains responded

Providing excellent and quality service is so important to us here at Empire Buick GMC of White Plains and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were very friendly. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

June 27, 2024

Super responsive. Very good experience. Highly recommend Ryan. He was professional and answered all of my questions More

by stephen.loomis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2024 -

Empire Buick GMC of White Plains responded

We are so thrilled about your raving review on your experience with our team purchasing your new GMC, Stephen! It is our top priority to ensure our guests are over the moon about our services and we thank you for trusting us with one of the biggest decisions you'll make in your life. We wish you safest of travels until next time!

June 27, 2024

Willing to work with our needs and budget. Family friendly and patient with answering any questions. More

by Renukahhanif
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Silva
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Jun 27, 2024 -

Empire Buick GMC of White Plains responded

Providing exemplary service is so important to us here at Empire Buick GMC of White Plains and we are glad that our teams efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that they were friendly and patient answering your questions. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you. Congratulations on your new vehicle- behalf of the entire team!

June 27, 2024

Robert Acerbo was great. He made everything very easy for me. He found the exact car I wanted and took care of all the paperwork. More

by wschildwachter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2024 -

Empire Buick GMC of White Plains responded

We are grateful for you leaving Robert this exceptional review! We are honored to have had the opportunity to work with you and we are glad that Robert could provide you with 5-star service. We are pleased to know that he was great and made everything very easy for you. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Empire Buick GMC of White Plains team!

June 26, 2024

Very professional , helpful . Made the experience of purchasing a car much easier and lest stressful . I bought the second car from Rayan and both times I had the same experience More

by Esmeralda Kokici
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2024 -

Empire Buick GMC of White Plains responded

Esmeralda, We greatly appreciate you for leaving Ryan this stellar review! We are honored to have had the opportunity to work with you and we are glad that Ryan could provide you with top notch service. We are delighted to know that he was very professional and helpful. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Buick GMC of White Plains team!

June 26, 2024

Great team to work with, made buying a new car very easy and very efficient. More

by bf
Recommend Dealer
Yes
Employees Worked With
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Ward, Peter Messina
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Jun 26, 2024 -

Empire Buick GMC of White Plains responded

Congratulations on your new vehicle! Providing a seamless and efficient experience is always our goal, and we are glad that our efforts met your satisfaction. We thank you for your positive review and we wish you the safest of travels until we meet again!

June 26, 2024

Lydia Gutierrez has been my service contact at Empire for quite a few years. I’ve found her to be extremely helpful, supportive when there’s an unexpected need for service because of a car issue, cordial and More

by deebee412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia Gutierrez
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Jun 26, 2024 -

Empire Buick GMC of White Plains responded

Thank you for leaving Lydia this 5-star rating! We are glad that she consistently provides you with the quality care that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

June 26, 2024

Everybody at Empire GMC are excellent professional and friendly. David Silva is my man and Lydia.gutierrez is my go to girl? She’s always got my back but everybody is excellent. They’re all keepers. More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia Gutierrez , David Silva
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Jun 26, 2024 -

Empire Buick GMC of White Plains responded

Anthony, Thank you for your 5-star rating! David and Lydia will be delighted to hear of your kind words and to know how confident you are in their efforts. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

June 24, 2024

Customer service was excellent. Everybody was very friendly and helpful. The work done on my car was great as well. More

by MEEMEEANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept- dont know person’s name
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Jun 25, 2024 -

Empire Buick GMC of White Plains responded

We appreciate your kind review and we are happy to hear that our team provided you with A+ service throughout your visit! We hope to see you again the next time you are in need of automotive service.

June 24, 2024

Took 4 hours for an inspection! ! No other work was done. Unacceptable amount of time in my mind. The staff is friendly. More

by MIKE.GEMBECKI13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not work with anyone
Report | Print
Jun 26, 2024 -

Empire Buick GMC of White Plains responded

Hello Mike, Thank you for your review. Our guests' satisfaction is our top priority here at Empire Buick GMC of White Plains, and we are sorry for the wait time that occurred during your service visit. If you would like to discuss further, please contact our Service Manager, Stephan Soto, at (914) 368-2108 or at ssoto@eagny.com at your earliest convenience. Thank you!

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