Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Empire Buick GMC of White Plains

White Plains, NY

Overview
Employees
Reviews
4.5
590 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
Contact Dealership
View Awards

358 Central Avenue

White Plains, NY

10606

Directions

By Type

Showing 590 reviews

April 16, 2025

I just want to take this opportunity to thank Lydia Gutierrez for all her help and professionalism while I had my vehicle in for servicing. She kept me up to datw with the progress being made and was More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2025 -

Empire Buick GMC of White Plains responded

Steve, We would like to extend our most sincere gratitude to you for taking the time to write this review. We strive for excellence in all aspects of our dealership and it is encouraging to hear that you have noticed Lydia's hard work. We look forward to seeing you in the future.

April 08, 2025

David is fantastic. I would do business with him anytime. He was always responsive, and helped navigate several challenges He is a superstar and I am grateful he was abl More

by jasonsc70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2025 -

Empire Buick GMC of White Plains responded

Jason, Thank you for sharing this review with us. David and the rest of our team are always striving to be very thorough and concise. We are glad to hear that you experienced and appreciated their attention to detail, thank you!

April 08, 2025

Everyone was very helpful All questions were answered and many options were covered. We were even offered pizza More

by ISLANDGRL01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil
Report | Print
Apr 09, 2025 -

Empire Buick GMC of White Plains responded

Thank you for sharing your experience with us. We are glad to hear your trip to- Empire Buick GMC of White Plains was so pleasant even got offered pizza! We look forward to the next opportunity to serve you again!

April 05, 2025

First time. .. Very nice experience. Smooth deal. Both sales and finance team including management was very good. More

by Demacopoulos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preet Devgun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Empire Buick GMC of White Plains responded

Dema, Congratulations on your new car and we are glad to hear that we were the dealership who had the honor of taking care of you. We focus on customer satisfaction and are glad to hear our team was able to show you exceptional customer service!

April 04, 2025

Best buying experience I’ve had in a long time. Our salesmen Juno was thorough in explaining car details and was very straightforward with pricing. We went with the Buick enclave and couldn’t be ha More

by jloeb310
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juno Kim
Report | Print
Apr 07, 2025 -

Empire Buick GMC of White Plains responded

Thank you for your time and your kind review. We are pleased to hear that Juno was able to help you find the perfect vehicle to meet your needs. Congratulations on your new Buick Enclave! We look forward to seeing you again when your new car is ready for its first service.

April 01, 2025

Great service. The finance charge on credit card purchases is a drag. Had to use debit. Overall a good service department. Much better than Stamford! More

by Jonaphunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Desk
Report | Print
Apr 02, 2025 -

Empire Buick GMC of White Plains responded

Jona, Thank you for your time and feedback. We are honored to hear that your service experience was so positive just had a minor issue with the finance department but we were still able to make the experience so exceptional.

March 31, 2025

Lydia Guttierez has been very nice and helpful . The wait time was long but at least there was TV to watch and snack to munch on. More

by RSANPEDRO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia Guttierez- service department
Report | Print
Mar 31, 2025 -

Empire Buick GMC of White Plains responded

Thank you for your time and feedback. We are pleased to hear that Lydia was able to provide you with fast and efficient services throughout your visit!

March 31, 2025

The dealership is nice. The people are nice. They handle my Car with care and got me out in a reasonable time. I enjoyed the service. More

by WAYNECARRINGTON164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Apr 01, 2025 -

Empire Buick GMC of White Plains responded

Wayne, Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quick and conveniently. please contact us again should you have further issues.

March 30, 2025

had a great experience and highly recommend phil- really straightforward and honest. very smooth and easy process! i never leave reviews but this was the best experience i’ve ever had at a dealership. More

by stephanie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : phil - excellent experience with him - 5 stars
Report | Print
Mar 31, 2025 -

Empire Buick GMC of White Plains responded

Stephanie, Thank you for sharing your great experience with us! We are delighted to hear that Phil was able to assist you in finding the perfect vehicle for you but also a hassle-free experience!

March 28, 2025

David was amazing. It was the most pleasant experience working with someone to lease a car. The process was seamless and he made it so easy. More

by laceylaken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Empire Buick GMC of White Plains responded

Lacey, We are thrilled to hear that we made the purchase of your new vehicle easy! Davis is certainly a favorite around here, so it is no surprise that you had a great experience working with him!

1
2
3
...
59