Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Empire Buick GMC of White Plains
White Plains, NY
688 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 688 reviews
August 24, 2025
Everyone at the dealership was very nice and helpful. Orlando was my salesperson. I told him what car I was looking for and what I was willing to pay, and he made it work. They didn't waste my time like Orlando was my salesperson. I told him what car I was looking for and what I was willing to pay, and he made it work. They didn't waste my time like other dealerships do. Thank you Orlando and Ryan More
by HOCKEYMOM9724
Verified Customer
August 23, 2025
Easy to schedule. Service is on time and completed within time frame specified. Run some nice specials. Be sure to sign up for those. Service is on time and completed within time frame specified. Run some nice specials. Be sure to sign up for those. More
by WPABONEVANS
Employees Worked With
Service Department
August 22, 2025
They were very helpful, courteous, experienced, and knowledgeable with helping me on the repairs. Thank knowledgeable with helping me on the repairs. Thank More
by rdbellanto
August 21, 2025
Robert, gave me frequent updates. He was professional and courteous. He understood what I was looking for and found the car I wanted!. Thank you. He was professional and courteous. He understood what I was looking for and found the car I wanted!. Thank you. More
by toniserve
August 20, 2025
Orlando was great. Very easy to work with and made sure we left happy with the truck we wanted. Ryan was amazing. He worked with us on our trade in and new finance. E Very easy to work with and made sure we left happy with the truck we wanted. Ryan was amazing. He worked with us on our trade in and new finance. Everything at Empire GMC was great! More
by ejlotta
August 19, 2025
Please do not use this dealership. The service department is a disaster. Bring your vehicle elsewhere. They do not care about their customers. The service department is a disaster. Bring your vehicle elsewhere. They do not care about their customers. More
by GMC owner
August 18, 2025
I had a really good experience at Empire Buick, Robert my salesman did an excellent job at explaining things without being pushy, I recommend this location. salesman did an excellent job at explaining things without being pushy, I recommend this location. More
by john1765
August 17, 2025
Dealership staff was friendly and helpful, able to get me out of my current lease and into a new leased vehicle with minimal visits. out of my current lease and into a new leased vehicle with minimal visits. More
by rsjane
August 13, 2025
Absolutely horrible dealership. Was sold a 2019 Chevy Traverse with a faulty transmission. Brought the vehicle to their Service Department twice and was advised that it had an "exha Was sold a 2019 Chevy Traverse with a faulty transmission. Brought the vehicle to their Service Department twice and was advised that it had an "exhaust problem" (Please see attached supporting photo). 6 months after purchasing the vehicle the transmission completely failed. The transmission was covered under my extended warranty that I purchased, however I still had to pay $1200 out of pocket. Wrote to the dealership on multiple occasions regarding my out of pocket costs and requested reimbursement and never received any response. Not to mention that the dealership falsely advertised a manufacturer warranty that was already expired! The Dealership didn't even provide us with a loaner vehicle which was also falsely advertised (we were without our vehicle for over a month). Incident is currently being investigated by the NYS Attorney Generals Office. Their slogan is "Empire Buick GMC of White Plains, where you are treated like royalty". More like treated like garbage!! Absolutely horrible experience. Buyers beware! More
by jasondean1241
August 10, 2025
Fifo was really one of a kind. He went above and beyond to make sure I was a happy customer. Please ask for him next thing you go to GMC. Also, Ryan made sure I wasnt dissapointed He went above and beyond to make sure I was a happy customer. Please ask for him next thing you go to GMC. Also, Ryan made sure I wasnt dissapointed and I sure will recommend them anytime. Thank you guys! I will be back. More
by kirsispagan
