Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Empire Buick GMC of White Plains

White Plains, NY

Overview
Employees
Reviews
4.5
526 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
Contact Dealership
View Awards

358 Central Avenue

White Plains, NY

10606

Directions

By Type

Showing 526 reviews

September 08, 2024

My car was serviced as quickly as possible. Lydia was a pleasure to deal with. More

by lisawhs808
Recommend Dealer
Yes
Employees Worked With
Lydia Guttierez
Report | Print
Sep 12, 2024 -

Empire Buick GMC of White Plains responded

Thank you for sharing your positive review! We work extremely hard to ensure our guests' experience is as smooth as possible, and we are so glad that Lydia took great care of you and your automotive needs. It is our pleasure to assist you in any way possible. Safe travels!

September 07, 2024

Worked with Adnan, Pret, and rest of their team…. A positive experience. Highly Recommend Empire. More

by Alexander.Acebedo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taj Tulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preet, Adnan Muhammad
Report | Print
Sep 12, 2024 -

Empire Buick GMC of White Plains responded

Alexander, Thank you for sharing your positive experience with us. We are honored to have earned your kind recommendation and we are so glad that Adnan, Preet, and the team took great care of you. We hope for an opportunity to work with you again!

September 07, 2024

I have bought 3 gmc trucks. This experience was almost a joke. They were not forthcoming on mileage. On right price for my truck. They made mistakes. It was a joke. More

by jppress
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Kyle Blackman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zee Shahn
Report | Print
Sep 15, 2024 -

Empire Buick GMC of White Plains responded

We're disappointed to hear of the negative experience you had at our location. Please reach out to our General Manager, Adnan Muhammad, at (914) 368-2108 or at amuhammad@eagny.com when you can so we can address this situation directly.

September 06, 2024

We always get great service and the employees are knowledgeable and personable. Would definitely recommend. More

by AMTN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex and Lydia in service department
Report | Print
Sep 12, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your positive review and recommendation! Providing top-notch service is so important to us, and we are glad that our efforts consistently meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs!

September 06, 2024

Everyone at Empire GMC was very helpful The service was good and my truck was done very quick More

by JOHNMATERASSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Silva
Report | Print
Sep 12, 2024 -

Empire Buick GMC of White Plains responded

John, We are happy to hear that our team got your automotive needs efficiently taken care of. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

September 06, 2024

Staff was was great at gmc white plains and Robert was my sales person and he did a great job. I'm satisfied with my purchase. More

by victorfuerte138
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Empire Buick GMC of White Plains responded

Thank you for sharing your positive experience with us! We are delighted that Robert and the team could be of valuable assistance to you with your special purchase. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Safe travels!

September 05, 2024

Excellent service and work with you to get a deal. From GM to finance lead to sales person, everyone on the same page. Even found a way to get my old end of lease vehicle back to my house and get me o More

by dan.mcmenamin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preet Devgun
Report | Print
Sep 12, 2024 -

Empire Buick GMC of White Plains responded

Dan, We are so glad that our team could be of valuable assistance to you. Our guests' satisfaction is our utmost priority. We thank you for your positive review and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.

September 05, 2024

The whole purchasing experience was great. No complaints. The sales dept was amazing and the sales manager was even better. Went out of his way to to satisfy me More

by nealfine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Silva
Report | Print
Sep 12, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your positive review! We work extremely hard to ensure our guests' experience is as pleasant as possible, and we are glad that our team provided you with 5-star service. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

September 03, 2024

I bought seven GMC trucks through the years and this is the worst experience that I ever had with this dealership poor relationship with the dealer and I was lied to and never told the truth and taking adv More

by 64tonyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willie Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Silva, Adnan Muhammad
Report | Print
Sep 15, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your feedback and were sorry to hear of your disappointment with our dealership. We would like to speak to you on your experience. Please contact our Service Manager, Stephan Soto, at (914) 368-2108 or at ssoto@eagny.com. Thank you!

September 02, 2024

Really listen to the customers and respond to customer needs. Comfortable waiting area, especially that I come in from the Bronx. More

by storres30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Silva
Report | Print
Sep 03, 2024 -

Empire Buick GMC of White Plains responded

Providing quality and efficient service is so important to us here at Empire Buick GMC of White Plains and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they really listened and responded to your needs. Please drive safely until we meet again!

1
...
13
14
15
...
53