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Empire Buick GMC of White Plains

White Plains, NY

Overview
Employees
Reviews
4.6
437 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
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358 Central Avenue

White Plains, NY

10606

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Showing 437 reviews

July 05, 2024

Ryan was phenomenal! Best customer service! Exemplary from start to finish! Recommend to everyone! Bravo! More

by mariela130
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taj Tulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2024 -

Empire Buick GMC of White Plains responded

Mariela, Thank you for your positive review and recommendation! Providing 5-star service is so important to us, and we are glad that our efforts met your satisfaction. We wish you safe travels and we hope for an opportunity to work with you again!

July 05, 2024

Ryan Nimmo was terrific, very thorough, knows his business. will recommend him to others. Empire Buick of White Plains - EXCELLENT! More

by efaiella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2024 -

Empire Buick GMC of White Plains responded

Thank you for taking the time to leave Ryan this positive review. We are so glad that he provided you with thorough and efficient service. He will be honored to have earned your kind recommendation. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

July 01, 2024

No communication with management and staff. Waited two hours and never got my oil changed. 8am appointment and they were going to start the oil change at 11am More

by abelgalvez91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Silva
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Jul 01, 2024 -

Empire Buick GMC of White Plains responded

Hello, Were so sorry to hear of your concerns. We do apologize for the wait time that occurred during your service visit. If you would like to discuss further, please contact our Service Manager, Stephan Soto at(914) 368-2108 or at ssoto@eagny.com

July 01, 2024

Dealer is always friendly and professional all the employees are very nice and I always have a good experience when I go there More

by MIKEDIFEO27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jul 09, 2024 -

Empire Buick GMC of White Plains responded

Mike, Thank you for your wonderful review! We are so glad that our team consistently takes great care of you and makes your experience with us top-notch. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

July 01, 2024

The service was good but much more expensive than what l thought it would be More

by Ajs367
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia
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Jul 12, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your time and feedback. We are glad to hear that our team got your automotive needs taken care of during your recent visit. Our guests' satisfaction is our utmost priority and we hope that you do not hesitate to give us a call if you have any further questions or concerns.

June 30, 2024

My salesman made the purchase of my new GMC very easy. He is professional, courteous and honest. More

by nickh219
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Ward
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Jul 01, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your positive review! Providing a smooth, 5-star experience is always our goal, and we are glad that our efforts met your satisfaction. It is our pleasure to assist you in any way possible. Congratulations on your new GMC!

June 30, 2024

Alex always takes care of me in courteous manor. He's my go to guy. More

by surfems
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Jul 01, 2024 -

Empire Buick GMC of White Plains responded

Thank you for leaving Alex this positive review! We are glad that he consistently provides you with the quality service that you deserve. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call.

June 30, 2024

Over all I am please with this dealerships customer service. And will soon partner with the dealership when im ready to trade in. More

by THOMASPORTER46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
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Jul 01, 2024 -

Empire Buick GMC of White Plains responded

Thomas, We are so glad that our team took great care of you! Your satisfaction means so much to us. Thank you for your wonderful review! Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

June 29, 2024

The entire staff was super friendly, very efficient, and thorough. The manger Pete, was just fantastic, and over the top helpful in every way possible. The sales person Robert is my absolute favorite. This More

by JINCEDAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : If I am leaving anyone out because I forgot the name, my apologies for having a bad memory, but everyone on the staff that I spoke to was fantastic, Peter Messina
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Jul 01, 2024 -

Empire Buick GMC of White Plains responded

Tank you for your amazing review! We are honored by your continued business, and we are overjoyed that Pete, Robert, and the team provided you with the quality care that you so much deserve. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle and we wish you the safest of travels until we meet again!

June 28, 2024

Excellent service in a timely fashion in a very comfortable environment! Very friendly and clean environment . More

by SGS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2024 -

Empire Buick GMC of White Plains responded

Providing excellent and quality service is so important to us here at Empire Buick GMC of White Plains and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were very friendly. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

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