Empire Buick GMC of White Plains

Always friendly and ready to answer questions love that you have coffee and snacks available for those of us who have to w add it you have coffee and snacks available for those of us who have to w add it More

Professional. Service oriented. Friendly. Trusted. Great! Accommodating. Team work. Listeners. Good mood. Assuring. Dealership personnel good. This survey bad Service oriented. Friendly. Trusted. Great! Accommodating. Team work. Listeners. Good mood. Assuring. Dealership personnel good. This survey bad More

I wouldn't recommend to out of state buyers due to my transit tag that expired before I received my permanent registration leaving me unable to drive truck legally in my state Employee who handled the pa transit tag that expired before I received my permanent registration leaving me unable to drive truck legally in my state Employee who handled the paperwork was absolutely no help at all and never did what she said she would do. Finally I had to call to find out registration was there. Not the way to handle business More

After dealing with another dealerships, misinformation And bait and switch tactics I found Empire GMC and Ryan to be upfront honest transparent, and made the process of leasing my new Hummer super easy. I And bait and switch tactics I found Empire GMC and Ryan to be upfront honest transparent, and made the process of leasing my new Hummer super easy. I would highly recommend this place over any other dealership because of these reasons. More

Excellent service as always. Lydia Gutierrez was very informative and helpful while assisting me in my visit. Lydia Gutierrez was very informative and helpful while assisting me in my visit. More

Drake was very helpful along with the rest of the sales team! They were very considerate of making sure that our vehicle was safe and ready for us even if it took a little longer. team! They were very considerate of making sure that our vehicle was safe and ready for us even if it took a little longer. More

The Service staff talk very loudly and it’s disruptive while waiting for car to be serviced. The Service staff can be heard speaking angrily and cursing on the phone. Overall, the process of receiving while waiting for car to be serviced. The Service staff can be heard speaking angrily and cursing on the phone. Overall, the process of receiving service and the quality of customer service has declined over the last 2-3 yrs. More

Brought the car in because water was getting into trunk. I was charged $179.00 for them to tell me it would cost a lot more to fix the problem, I declined the work and NO work was done. $179 for absolutely I was charged $179.00 for them to tell me it would cost a lot more to fix the problem, I declined the work and NO work was done. $179 for absolutely no work. What kind of service is that? More

Everyone was very helpful and accommodating. Although I needed to return more than once, I was seen immediately. And assured that my car was safe to drive. We were taking a car trip, so safety w Although I needed to return more than once, I was seen immediately. And assured that my car was safe to drive. We were taking a car trip, so safety was very important to us. More

Terrible service damaged my new vehicle. Body shop was supposed to fix it and made it worse. Body shop was supposed to fix it and made it worse. More