Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Empire Buick GMC of White Plains
White Plains, NY
688 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 688 reviews
September 18, 2025
Fantastic service department, great people, very efficient and above all kind and patient thank you so very much Lydia Gutierrez and RobertAcerbo. efficient and above all kind and patient thank you so very much Lydia Gutierrez and RobertAcerbo. More
by gypasy44
September 18, 2025
Empire GMC of White Plains provides excellent vehicle service. I recently had my vehicle serviced for HUD, a part needed to be ordered and I was notified as soon as it came in. I didn’t realize how long service. I recently had my vehicle serviced for HUD, a part needed to be ordered and I was notified as soon as it came in. I didn’t realize how long the job would take, however, when I spoke to Lydia Gutierrez from the service department she arranged for me to be driven home and picked up from home when my vehicle was ready. Lydia is absolutely the best and represents the extraordinary quality of customer service that Empire GMC of White Plains provides. More
by HJACKCSW
Verified CustomerEmployees Worked With
Lydia Gutierrez
September 17, 2025
Great experience working with Orlando and Ryan. service department took care of my service fast and efficient. Lydia Gutierrez was perfect, professional and friendly service department took care of my service fast and efficient. Lydia Gutierrez was perfect, professional and friendly More
by cvcarl1949
September 12, 2025
Been working with David last few days, very helpful in tring to find the me the right vehicle at the right price tring to find the me the right vehicle at the right price More
by JUSTJOE316
September 11, 2025
I am very happy and very grateful, thank you Robert Sale, manager, and Ryan, financial manager. manager, and Ryan, financial manager. More
by Anuki316
Employees Worked With
September 04, 2025
Great experience! David kept in touch and let me know when a car was in, and everything was easy throughout. David kept in touch and let me know when a car was in, and everything was easy throughout. More
by HERB
August 31, 2025
Listened to what we were looking for and honored it. During such a hard economy for the consumer the dealership was able to assist and understood my needs. During such a hard economy for the consumer the dealership was able to assist and understood my needs. More
by colondt74
Employees Worked With
August 31, 2025
Had a great experience with my salesman David. He was courteous and informative. It was a pleasure working with him. He was courteous and informative. It was a pleasure working with him. More
by mantziaris
Employees Worked With
August 26, 2025
Robert Acerbo was excellent and very knowledgeable and provided an excellent experience. Was a pleasure! provided an excellent experience. Was a pleasure! More
by sapippajr
August 25, 2025
Lydia Gutierrez gave me good information about my car's needs and kept me updated as the work was performed. I thought there might have been a leak from the water pump but she checked and was just water dr needs and kept me updated as the work was performed. I thought there might have been a leak from the water pump but she checked and was just water dripping from the a/c compressor. And called me to let me know the car was okay. Thank you Lydia. More
by kbs230
Employees Worked With
Service, Lydia Gutierrez
