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Empire Buick GMC of White Plains

White Plains, NY

Overview
Employees
Reviews
4.5
575 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
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358 Central Avenue

White Plains, NY

10606

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Showing 575 reviews

April 01, 2025

Great service. The finance charge on credit card purchases is a drag. Had to use debit. Overall a good service department. Much better than Stamford! More

by Jonaphunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Desk
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Apr 02, 2025 -

Empire Buick GMC of White Plains responded

Jona, Thank you for your time and feedback. We are honored to hear that your service experience was so positive just had a minor issue with the finance department but we were still able to make the experience so exceptional.

March 31, 2025

Lydia Guttierez has been very nice and helpful . The wait time was long but at least there was TV to watch and snack to munch on. More

by RSANPEDRO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia Guttierez- service department
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Mar 31, 2025 -

Empire Buick GMC of White Plains responded

Thank you for your time and feedback. We are pleased to hear that Lydia was able to provide you with fast and efficient services throughout your visit!

March 31, 2025

The dealership is nice. The people are nice. They handle my Car with care and got me out in a reasonable time. I enjoyed the service. More

by WAYNECARRINGTON164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Apr 01, 2025 -

Empire Buick GMC of White Plains responded

Wayne, Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quick and conveniently. please contact us again should you have further issues.

March 30, 2025

had a great experience and highly recommend phil- really straightforward and honest. very smooth and easy process! i never leave reviews but this was the best experience i’ve ever had at a dealership. More

by stephanie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : phil - excellent experience with him - 5 stars
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Mar 31, 2025 -

Empire Buick GMC of White Plains responded

Stephanie, Thank you for sharing your great experience with us! We are delighted to hear that Phil was able to assist you in finding the perfect vehicle for you but also a hassle-free experience!

March 28, 2025

David was amazing. It was the most pleasant experience working with someone to lease a car. The process was seamless and he made it so easy. More

by laceylaken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Empire Buick GMC of White Plains responded

Lacey, We are thrilled to hear that we made the purchase of your new vehicle easy! Davis is certainly a favorite around here, so it is no surprise that you had a great experience working with him!

March 27, 2025

Robert Acerbo is very knowledgeable, patient, courteous and helpful, Mangers & finance manager were also very helpful. This was the 4th car I leased with Empire. More

by Wfm825
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Empire Buick GMC of White Plains responded

Thank you for your review and loyalty to our dealership. Robert will be grateful to hear that he was apart of your amazing buying experience. Please let us know if there is anything else we can do to assist you, we would love to help!

March 25, 2025

Nice place to buy a car, people are really friendly and helpfull throughout the experience More

by jctupac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taj Tulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Empire Buick GMC of White Plains responded

We would like to thank you for letting us know how we are doing. Here at- Empire Buick GMC of White Plains, we work extremely hard to ensure that all our guests are comfortable with their visit. We are glad to hear that our team was able to assist you in finding a vehicle that was right for you.

March 24, 2025

Robert Acerbo’s responsiveness and transparency is why I continue to return to Empire Buick GMC of White Plains. More

by JSCHNELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Empire Buick GMC of White Plains responded

Thank you for your time and feedback. We are delighted to hear that Robert was able to serve you with his exceptional customer service throughout the service that you are willing to return back to us for are top-notch customer service, thank you.

March 23, 2025

He was really helpfull with the procedure. He made it easy and he was patient with my needs More

by jctupac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taj Tulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Empire Buick GMC of White Plains responded

Thank you for your time and feedback. We are delighted to hear that our service was easy and hassle-free throughout your Vehicle services. Please let us know if there is anything else we can assist with you, we would happy to help!

March 23, 2025

Great and professional dealership they have worked with me on a best possible deal this time and in the past Robert worked effortlessly to accommodate More

by MSAINOVIC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Empire Buick GMC of White Plains responded

Thank you for taking the time to write this amazing review. We are thrilled to hear that you found trust and value in or dealership that you were willing to purchase a vehicle with us. Robert is a great member of our team and will be pleased to hear you added him to your stellar review, thank you.

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