Elmhurst Ford

Walked into this dealer thinking I wasn’t going to get approved.. Edwin Martinez made the process smooth and he helped me get approved on a brand new 2026 Ford Escape! Thank you to Edwin Martinez and Fran approved.. Edwin Martinez made the process smooth and he helped me get approved on a brand new 2026 Ford Escape! Thank you to Edwin Martinez and Frank Herrera for helping me with my new car! More

Bri, my sales representative, went completely above and beyond to make sure we got everything we needed. She was knowledgeable, patient, responsive, and genuinely cared about making the process as smooth a beyond to make sure we got everything we needed. She was knowledgeable, patient, responsive, and genuinely cared about making the process as smooth and stress-free as possible. I never felt pressured, and she made sure every question was answered. Gabe was fantastic throughout the entire process as well. He was always available, helpful, and made us feel like valued customers every step of the way. The entire team at Elmhurst Ford deserves recognition. From the finance department to the gentleman who walked us through all the paperwork and final forms, everyone was professional, friendly, and efficient. Buying a vehicle can sometimes be stressful, but they made it an enjoyable experience. If you're looking for a dealership that truly puts customers first, I highly recommend Elmhurst Ford. I'll definitely be back for future purchases and will be recommending them to friends and family. Thanks again to Bri, Gabe, and the entire team for an exceptional experience! More

Very nice people (Edwin Martinez) and very pleasant dealership. They were very accommodating. Pleased with our new purchase. dealership. They were very accommodating. Pleased with our new purchase. More

Best experience buying a car! Ignacy and the team at Elmhurst Ford went above and beyond to make things smooth and fast. Ignacy and the team at Elmhurst Ford went above and beyond to make things smooth and fast. More

Everyone LISTENED to what I wanted and that is sooooo refreshing because others want to simply tell you what you want! Wrong!!! refreshing because others want to simply tell you what you want! Wrong!!! More

Great price, and easy to deal with would definitely buy again. It was definitely worth the drive. again. It was definitely worth the drive. More

I just want to thank Edwin, Frank, and the rest of the team involved that helped made my purchase smooth. First time buying a car and my nerves were through the roof but they made sure to make it easy. Ed team involved that helped made my purchase smooth. First time buying a car and my nerves were through the roof but they made sure to make it easy. Edwin took his time explaining everything and made sure i actually loved the car i picked. Him and the team were completely transparent with everything and wanted me to walk away with exactly what I wanted. What I appreciated the most was knowing any concerns I had they had an answer to. So extremely grateful for the opportunity of being so well taken care of by Edwin and Frank. I 100% recommend them! More

You have a Great Team to do business with! Diego C. is my Advisor and he is very professional, personable and friendly. He is a keeper! Elmhurst Ford, keep up the good work! Diego C. is my Advisor and he is very professional, personable and friendly. He is a keeper! Elmhurst Ford, keep up the good work! More

The General Manager was rude and unprofessional. We came in for an appraisal, and while we were waiting, one of the salesmen offered to see if there were any vehicles we might be interested in test We came in for an appraisal, and while we were waiting, one of the salesmen offered to see if there were any vehicles we might be interested in test driving. We accepted but were upfront that we were not planning to purchase a vehicle that day. The salesman was very friendly, professional, and respectful. However, the General Manager repeatedly tried to pressure us into buying a vehicle and made us wait an hour for a quote we never requested, all while withholding our keys. Total, it took nearly three hours to receive a trade-in value for our vehicle. In the end, he said that we were just here to waste their time. Overall, this was a frustrating experience, and I would not recommend this dealership. I have already shared my experience with all my friends and family. More

I recently purchased a 2019 Ford F-150 from Juan at Elmhurst Ford, and the experience was excellent from start to finish. Juan was professional, knowledgeable, and easy to work with throughout the enti Elmhurst Ford, and the experience was excellent from start to finish. Juan was professional, knowledgeable, and easy to work with throughout the entire process. He took the time to answer all of my questions, showed me all the features of the truck, and made sure I was comfortable with my purchase. What I appreciated most was that there was no pressure or games—just honest communication and great customer service. The entire team at Elmhurst Ford made the buying process smooth and efficient, and I drove away feeling confident that I got the right truck at a fair deal. If you're looking for a new or used vehicle, I highly recommend asking for Juan at Elmhurst Ford. I'll definitely be back for my next vehicle purchase. More