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Elk Grove Hyundai

Elk Grove, CA

4.7
541 Reviews
We are proud to have all three Hyundai dealers in the greater Sacramento area ranging from right here in Elk Grove to Sacramento and Roseville. We look forward to continuing to grow to allow us to provide the very best in sales and service. Whether you are an existing customer or are just searching for a great deal and are new to the Hyundai brand, Elk Grove Hyundai wants to be your automobile dealer.
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8480 Auto Passage Dr

Elk Grove, CA

95757

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Showing 541 reviews

June 30, 2023

Horrible customer service, do yourself a favour and find another dealership to purchase your car. More

by Surething
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
George Nnamani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Elk Grove Hyundai responded

I am sorry to read this feedback, as we take customer service very seriously. If you're willing, I would love to get a bit more information about your visit to see if there is anything I can do to help. Would you please reach out to me directly? Thank you, Daniel Ramirez - General Sales Manager - (916) 427-1234 X1008

June 29, 2023

I'm a 70 year old woman buying my first SUV. I couldn't have asked for a better car buying experience than I had at Elk Grove Hyundai. Not knowing what was available Brian & Oscar were patient More

by glennajd54
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian Sax
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar
Jun 30, 2023 -

Elk Grove Hyundai responded

Thank you for sharing your wonderful experience at Elk Grove Hyundai! We're so glad that Brian and Oscar provided patient and helpful assistance during your first SUV purchase. Congratulations on your new 2023 Hyundai Tucson, and we appreciate the recommendation to others. Enjoy all the safety features!

June 28, 2023

Elk Grove Hyundai Service Department The staff there is very informative and customer service is top notch. More

by 04.hadrons-downs
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Asjah Cross in Service Dept.
Jun 28, 2023 -

Elk Grove Hyundai responded

Thank you for the positive feedback! We're glad to hear that our service department provided you with informative and top-notch customer service. We appreciate your support and hope to see you again at Elk Grove Hyundai!

June 28, 2023

Great experience, some confusion with the financing process, I want to opt to pay cash. Finance person says loan has already gone through. I will pay it off ASAP. Would like option to for it before fir More

by leroybrack
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
George Nnamani
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sax
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Shaffer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Elk Grove Hyundai responded

Leroy, thank you for sharing your experience with Elk Grove Hyundai. We appreciate your feedback and will pass it along to our team. If you have any further questions or concerns, please don't hesitate to reach out. Thank you, Daniel Ramirez - General Sales Manager - (916) 427-1234 X1008

June 25, 2023

I had a great experience with AJ (Amariea). He was very professional and knowledgeable. He even went out to get the exact car I wanted from a nearby dealership. He responded quickly to my quest More

by Nick U
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amariea Black
Jun 26, 2023 -

Elk Grove Hyundai responded

Nick, thank you for the review! We are so glad to hear that AJ delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Elk Grove Hyundai!

June 23, 2023

Asjah was awesome! !! She explained everything that was going to be done on my car. I enjoy working with her and I will request for her every time I take my car for ser More

by stephanie592
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
N/A
Jun 26, 2023 -

Elk Grove Hyundai responded

Stephanie, thank you so much for your great review! We're glad to hear that Asjah provided excellent service and made sure you were informed about everything. Your feedback is greatly appreciated, and we look forward to serving you again in the future! - The Elk Grove Hyundai Team

May 15, 2023

They were great. I went in for a recall. They told me was was going to be done and got it done in a timely manner! Thank you! More

by Beatriz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic in Service Dept!
May 15, 2023 -

Elk Grove Hyundai responded

We are ecstatic to hear that your recent service experience at Elk Grove Hyundai went swimmingly! Thank you for your 5 stars!

May 11, 2023

Asjah came out as soon as I drove in. Great service. Taken care of immediately. More

by Biggwrm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asjah from service department
May 11, 2023 -

Elk Grove Hyundai responded

We are glad to see that our team provided excellent support! Thank you for choosing Elk Grove Hyundai. We are here to help with any of your future service needs!

May 09, 2023

Scheduling Appointment was easy and check in time were great. Performed needed service as required More

by Copterdude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Werner
May 09, 2023 -

Elk Grove Hyundai responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Elk Grove Hyundai. Safe travels!

May 01, 2023

Very efficient and done in timely manner, was able to make a deal same day. More

by cozmo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Nnamani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sax
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Najar, Oscar, Raj Singh, Jeff Oswald, Roberto
May 02, 2023 -

Elk Grove Hyundai responded

It's always a pleasure to deliver a smooth experience! Many safe and happy miles from all of us at Elk Grove Hyundai!

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