Elk Grove Hyundai

Wonderful. Great sales a staff, finance department and service department. They take the time to really know what you need and make sure you are happy with it. Great sales a staff, finance department and service department. They take the time to really know what you need and make sure you are happy with it. More

sales team, Chris , douglas were very courageous, patient I purchase the hyundai Tucson. I absolutely love this car. Totally stress free, friendly and our sales man Douglas was such of a delight, What a swe I purchase the hyundai Tucson. I absolutely love this car. Totally stress free, friendly and our sales man Douglas was such of a delight, What a sweet person he was, very caring making sure we were happy with the car. Even told my husband and I to bring the car in he would wash it as the y used recycled water.. Sue and Bob More

Most displeased with service work I made an appointment for 1:15 p.m. I arrived at 1:10 and was informed by the service advisor the mechanics take their lunch from 12 to 1 and will be I made an appointment for 1:15 p.m. I arrived at 1:10 and was informed by the service advisor the mechanics take their lunch from 12 to 1 and will be back shortly, keep in mind it is 1:10, so in my mind, how foolish a person can be, the mechanics should already be back, (Sacramento Hyundai you better shore up your break policies). Well, the service advisor said he would get a mechanic on it right away and he would get back with me in a hour. So I watched and the car didn't move for at least 20 minutes. It was 2 hours later when I finally was fed up and asked the so called service advisor how much longer, he said, "Oh, oh I have it right here", so why didn't he call me. You can imagine I was quite upset. He said they have the part and it will take 45 minutes to install. Well an hour and a half later they finally had it done, but it was not over all the paperwork is unbelievable and very slow and irritating to the customer. I also have a Chevy and the service work there goes as smooth as silk. Sacramento Hyundai go to the chevy dealership and take some lessons. More

Sacramento Hyundai has made a few great changes and it shows. The management team is attentive and seem to actually have an interest in what I need. The selection is great. The cars are clean and in great shows. The management team is attentive and seem to actually have an interest in what I need. The selection is great. The cars are clean and in great shape. You can't beat the prices!! Service was also quick and easy. The people make all the difference in the world and Sacramento Hyundai is a great example of that. Go give them a try, you will be happy you did. More

Dave, the mechanic, took the time to come out and talk to me. He was so knowledgeable and seemed to be happy to stop his work and help me. Thank you! me. He was so knowledgeable and seemed to be happy to stop his work and help me. Thank you! More

I was promised life long free oil & filter changes when I purchased my used Santa Fe. The salesman didn't enter that. Dealer refused to honor. when I purchased my used Santa Fe. The salesman didn't enter that. Dealer refused to honor. More

Although we did not buy our 2007 Sonata here, this is the closest dealer for service. Upon bringing our car in we told them about two issues we were having, a stuck lock on the driver's door, and driver's s closest dealer for service. Upon bringing our car in we told them about two issues we were having, a stuck lock on the driver's door, and driver's seat not operating correctly. We stated that we had bought an extended warranty but weren't sure what it covered. Sean pulled up our information on the screen and said yes we did have the warranty and that it would "probably" be covered. He also explained they diagnosed first, and then asked warranty company if it was covered. Since he seemed to think it was covered, we okayed the work. Long story short, our warranty was a POWER TRAIN warranty only. and nothing we turned in was covered. So, about $250 later, nothing is fixed and nothing is covered. We feel strongly that we should have been told it was a power train warranty only. We would have known it was not covered. When questioned we were told in short, somewhat rude tones, that the up-front money was explained to us ahead of time, and nothing could be done to help cover the cost. We are now in the process of selling this car and will never recommend a Hyundai to anyone, mostly due to their service record and warranty that doesn't cover much that is not "big." We're VERY disappointed in this automaker, and particularly this dealership. More

I have worked with this dealership several times over the last few years. My 2008 Hyundai was purchased and serviced there. The staff has always been professional and courteous and work hard to take care o last few years. My 2008 Hyundai was purchased and serviced there. The staff has always been professional and courteous and work hard to take care of their customer. This last weekend, I traded my 08 in for a 2011 Tuscan Limited. The sales staff was terrific and Dave, the sales manager worked hard to get my monthly payment down to where I needed it. This is a terrific group of people and I would highly recommend car shopping at Sacramento Hyundai. More