Elk Grove Hyundai

Very informative & helpful staff. Great experience! Will definitely use this service again! Loved the car wash! Great experience! Will definitely use this service again! Loved the car wash! More

I loved the experience here. They are so nice and knowledgeable and they did not pressure me at all. It was my first time buying a car and they made the process seamless ! They are so nice and knowledgeable and they did not pressure me at all. It was my first time buying a car and they made the process seamless ! More

Dominic did a great job. Asked questions addressed my concerns.. he come to get me when car was ready. Let me know why battery conditioning couldn’t be done. Very polite a Asked questions addressed my concerns.. he come to get me when car was ready. Let me know why battery conditioning couldn’t be done. Very polite and thorough More

Excellent Customer Service and Nice, friendly and Professional Staff. Did Excellent Job on my car. Professional Staff. Did Excellent Job on my car. More

Poor attitude on phone sounded annoyed to answer questions that he would answer to on the computer....drove 80 mile round trip only to be told that the last person to work on my car didn't set the s questions that he would answer to on the computer....drove 80 mile round trip only to be told that the last person to work on my car didn't set the service indicator light right. Really? I was charged $400 for a who knows what since setting the time for my next service wasn't done properly. I asked to talk to a manager only to have some young guy say what are we supposed to about it? DO YOUR JOB! DO IT CORRECTLY and LOOK UP the art of customer service! I left a message with manager....NO RESPONSE. I recommend taking car somewhere else! More

Reginald, in the service department, provided us with fantastic customer service. He kept us informed each step of the way. fantastic customer service. He kept us informed each step of the way. More

Thanks 🙏, great customer service, my car now is in a really good condition.appreciate you guys really good condition.appreciate you guys More

It is very clean and modern with very comfortable sitting area equipped with hot coffee and popcorn. Super clean restroom is always a bonus. area equipped with hot coffee and popcorn. Super clean restroom is always a bonus. More

I bought my car in 2017 and purchased a warranty that allows me to pay $50 for repairs. I had to have 3 repairs done to my car and each time I have to argue with the service department because they don’t allows me to pay $50 for repairs. I had to have 3 repairs done to my car and each time I have to argue with the service department because they don’t have my warranty information in their records, and each time I was told they will make sure I won’t have to deal with that again. Last time I was in, something had gone wrong with my air conditioner, heater and fan. I had to wait a month, in the hot weather and health issues before they even had an appointment to get me in. They had my car for two days and told me a piece of foam was stuck in the fan, and isn’t covered u dear the warranty and had me pay $200! I think the piece of foam got in the air conditioner fan the previous time I had gone in for service. There was no explanation of how this random piece of foam got into my air conditioning fan. I am not happy that it wasn’t under my warranty because I shouldn’t have to pay for some thing that wasn’t my fault. I truly believe the foam came from their negligence when they did a recall a week or so before the air conditioning broke.I would love to be able to trust them with my car needs, but I don’t. More

It was such a great experience. I got exactly the car I wanted for a reasonable price. I’d buy from them again! All the staff I dealt with were fast and friendly. I got exactly the car I wanted for a reasonable price. I’d buy from them again! All the staff I dealt with were fast and friendly. More