Elk Grove Hyundai

Very welcoming, nice and friendly! Customer Service was great! Quick service. Provided water and snacks.😊 Customer Service was great! Quick service. Provided water and snacks.😊 More

"I've purchased two vehicles from your dealership and have generally been very pleased with the service, particularly the excellent assistance from your customer sales representative (whose name I will r have generally been very pleased with the service, particularly the excellent assistance from your customer sales representative (whose name I will retrieve from my records). My first purchase was fully paid, and the second was completed in November 2024. I've always appreciated the warm and welcoming atmosphere here. However, I had a significantly negative experience with an individual named Dominic during my most recent visit. His demeanor and communication were unprofessional and made me feel unwelcome. Specifically, he made comments such as, "So, you had all this service done? You know, these things aren't free," and pointed out items I hadn't requested or understood. His overall attitude gave me the impression that he was unhappy with his job, which negatively impacted my experience. As a repeat customer, I expect to be treated with respect and courtesy, similar to the positive interactions I've had previously. Customer service is crucial, and word-of-mouth recommendations are essential for your business. I'm concerned that this single interaction with Dominic has discouraged me from future purchases and recommending your dealership to family and friends. I strongly recommend that you evaluate your customer service agents to ensure they maintain a consistently professional and welcoming environment. If an employee is dissatisfied with their role, it's detrimental to both the customer experience and your business reputation. I believe in the principle of making customers feel valued and leaving them with a positive impression. Thank you for your attention to this matter." More

Andrew was very helpful, easy to work with, and got my car back in time. car back in time. More

Quick and friendly service as always - live Elk Grove Hyundai they’re the best ever Hyundai they’re the best ever More

Kellie was our service agent,she did superior job checking me in also explain how long it would take for the entire job. Thank you Kellie checking me in also explain how long it would take for the entire job. Thank you Kellie More

Very clean dealership, very professional sales people and sales manager, and it was a pleasure doing business with the finance manager. I would definitely return and recommend Hyundai of elk Grove if you’re sales manager, and it was a pleasure doing business with the finance manager. I would definitely return and recommend Hyundai of elk Grove if you’re looking to buy a new car. More

My experience with the people and the dealer ship was very good and the staff was pleasant.😊 very good and the staff was pleasant.😊 More

Professional staff, smooth transition from sales to finance. Great overall experience from start to finish. finance. Great overall experience from start to finish. More

Anthony Lucia went above and bone to help us find a new SUV and we bout a 2025 Hyundai Tucson Hybrid. We like to thank Anthony for his dedication and time in searching for our new 2025 Hyundai Tucson. SUV and we bout a 2025 Hyundai Tucson Hybrid. We like to thank Anthony for his dedication and time in searching for our new 2025 Hyundai Tucson. More

Kelly kept me informed about what was going on. She called me before she left for lunch to advise me when my car would be ready She called me before she left for lunch to advise me when my car would be ready More