Elk Grove Ford - Service Center

Great service! Immediatly took my vehicle when I arived, and answered all my questions. They also investigated another problem with no additional charge. Kudos EG F Immediatly took my vehicle when I arived, and answered all my questions. They also investigated another problem with no additional charge. Kudos EG Ford. I will be returning in the future. Bill More

Was told they had the part but didn’t. Had to wait another day. Lady on phone was rude and argumentative. Customer service very poor. Had to wait another day. Lady on phone was rude and argumentative. Customer service very poor. More

This is the worst dealership for service. Nobody answers the phone after 12. I scheduled an appointment to do a recall and they didn't have the parts. They told me they call me when the parts Nobody answers the phone after 12. I scheduled an appointment to do a recall and they didn't have the parts. They told me they call me when the parts came but nobody followed up. More

I requested a full synthetic oil change, they offered to complete my rear view camera recall. Everything was completed on time as expected and my vehicle was clean and available for pickup. Great customer s complete my rear view camera recall. Everything was completed on time as expected and my vehicle was clean and available for pickup. Great customer service, thanks! More

Most likely the work good. However getting someone to answer the phone is hit ‘n miss. Communication with the service needs improvement. My vehicle had three different promise However getting someone to answer the phone is hit ‘n miss. Communication with the service needs improvement. My vehicle had three different promise dates. Once it was finally done, I never was notified. The shuttle service is good. Elk Grive Ford could step up its game. More

Pleasant experience. Quick and easy buying process. Steve was a great salesperson and helped me find the vehicle that I was looking for. Quick and easy buying process. Steve was a great salesperson and helped me find the vehicle that I was looking for. More

As always this dealership is professional and very pleasant to work with. I never worry about them addressing any problems that might arise. pleasant to work with. I never worry about them addressing any problems that might arise. More

I want to commend Saul Reyes for his prompt and professional attitude on preparing our vehicle for what it needs, thank you Saul. professional attitude on preparing our vehicle for what it needs, thank you Saul. More

I love the customer service every time I go to the department of parts they always honest truthfully and good with service every time I go buy parts though is having in stock or they try to get them t department of parts they always honest truthfully and good with service every time I go buy parts though is having in stock or they try to get them the next day More

Good service and my vehicle was ready when promised. Convenient location close to where I live. Convenient location close to where I live. More