Elk Grove Ford - Service Center

Service staff are responsive and deliver timely service. Even when evaluating my car for a problem the communication is outstanding. Even when evaluating my car for a problem the communication is outstanding. More

My favorite dealership. All the employees are nice. Saul did a great job informing me about the service All the employees are nice. Saul did a great job informing me about the service More

Great took care of us like we where friend for life I’ll be back be back More

Initially, starting out with the Parts Department, first thing in the morning the staff was far from pleasant. Maybe they were not morning people. However, once we got to Quick Lane, the staff was exception thing in the morning the staff was far from pleasant. Maybe they were not morning people. However, once we got to Quick Lane, the staff was exceptional. The vehicle was there all day and they phoned us with updates , which was appreciated. Overall, it was a satisfactory experience. More

Brought in for maintenance- 45k miles 3yrs old truck- 4 weeks later batteries are dead and air filter is clogged??? Seems unlikely. weeks later batteries are dead and air filter is clogged??? Seems unlikely. More

Saul was very helpful and attentively listened to my needs. The process of checking in & checking the vehicle out was very smooth & stress free. needs. The process of checking in & checking the vehicle out was very smooth & stress free. More

Very nice and friendly team. We answered all the questions of interest and suggested the best. I wish Ford and her team only the best. We answered all the questions of interest and suggested the best. I wish Ford and her team only the best. More

Even though the salesman I worked with was great the overall experience was lacking. I was told 3 weekend in a row to come get the truck only to be called off at the last moment with satins like oops wr overall experience was lacking. I was told 3 weekend in a row to come get the truck only to be called off at the last moment with satins like oops wrong truck. Or it’s not off the train yet. Or it didn’t get on the truck. Once again clay the salesperson was great though out the process. More

Nick was informative, respectful, and gentlemanly. Irene was so welcoming and just jumped right in when shuttle service was delayed. Thank you! Irene was so welcoming and just jumped right in when shuttle service was delayed. Thank you! More

They took $ 400- to check what’s wrong with my car and then to fix it almost $3000- This is ridiculous, I have no such money to fix the car It could be affordable price for a retired person but no y then to fix it almost $3000- This is ridiculous, I have no such money to fix the car It could be affordable price for a retired person but no you guys have to make money out of me More