Elk Grove Ford - Service Center

From how I described the problem she pretty much already knew what was wrong and was very helpful with everything and even offered to have my car delivered to me when it was finished knew what was wrong and was very helpful with everything and even offered to have my car delivered to me when it was finished More

Very responsible, good at following up on problems Nick was a good hire you're lucky was a good hire you're lucky More

Magali greeted me, took my vehicle and then kept me informed with the progress. It was great service from her. informed with the progress. It was great service from her. More

Over the years it's been pretty good. Ive dealt with service advisors on the other side as well as Quick Lane. Ive dealt with service advisors on the other side as well as Quick Lane. More

Good service Nice and friendly got my vehicle done within good time.told me about my vehicle health and what needed service I needed good time.told me about my vehicle health and what needed service I needed More

Good communication, particularly regarding last service was not done properly with loose filter, resulting oil leaking, but associate handed the comment well and related over to the technicians and service was not done properly with loose filter, resulting oil leaking, but associate handed the comment well and related over to the technicians and service was great ! More

Good communication, took care of business. Work was performed in a timely manner and the work was very satisfactory. Work was performed in a timely manner and the work was very satisfactory. More

Very kind and friendly. My car was ready pretty quick The visit was less stressful My car was ready pretty quick The visit was less stressful More

Appointment times were decently quick. Drop off was quick. Nick called and explained that the repair was going to take a couple days and he would call as soon as completed. It was a great Drop off was quick. Nick called and explained that the repair was going to take a couple days and he would call as soon as completed. It was a great experience. More

Great service got new front rotors and brake pads, with the works oil and filter change. Still have some brake pulsating when brakes are applied. I have reached out to Ivan for the follow up next Saturday the works oil and filter change. Still have some brake pulsating when brakes are applied. I have reached out to Ivan for the follow up next Saturday to recheck the front brakes More