Elk Grove Ford - Service Center

Fast and easy Team was very inviting ; knew about my apt and got me done in less time than said and got me done in less time than said More

He returned my texts promptly and I was missing something I text him he checked wrightseay I text him he checked wrightseay More

Great experience Fast simple easy process, the representatives where very knowledgeable and friendly, and straight to the point representatives where very knowledgeable and friendly, and straight to the point More

I had a recall issue taken care of. Trying to reach someone to set up the service was a hassle, but once I got to the appointment, I was treated very well. Trying to reach someone to set up the service was a hassle, but once I got to the appointment, I was treated very well. More

It was nice and quick. They were very quick It provided great service and understanding They were very quick It provided great service and understanding More

No tire rotation was done for The Works I paid for. Per service representative I needed to replace 2 front tires. My mechanic stated my tires did not need replacing.,l looked and saw no tire worn or sh Per service representative I needed to replace 2 front tires. My mechanic stated my tires did not need replacing.,l looked and saw no tire worn or shredding. My “service” light was not reset. Very disappointed. More

Easy to work with they took me right in and they fixed the problem Great the problem Great More

Tony was spot on in all phases of getting my truck serviced I was very happy with the service I received, can't say enough serviced I was very happy with the service I received, can't say enough More

Gianna helped me so much with dealing with the cost of repairs. She exceeded my expectations on this. It was difficult at times to reach someone in service who can give me an estimate of time needed f repairs. She exceeded my expectations on this. It was difficult at times to reach someone in service who can give me an estimate of time needed for the work. It would be so nice to speak with a live person More

This ford dealership has the best customer service, quality craftsmanship. Very informative at all times. I lived 45mins away and I’m willing to make the drive to have them serviced all my fleet and pe quality craftsmanship. Very informative at all times. I lived 45mins away and I’m willing to make the drive to have them serviced all my fleet and personal vehicles. There’s 3 other ford dealerships near by but customer service is no where near Elk Grove ford. Keep up the great work, you guys have my business More