Elk Grove Ford - Service Center

Great work by staff. I had to wait in the lobby 6 hours as I lived out or shuttle zone. I read a good book! I had to wait in the lobby 6 hours as I lived out or shuttle zone. I read a good book! More

Very helpful personnel and vary greatly and awesome respect for people love you're work ❤️ keep up the good work respect for people love you're work ❤️ keep up the good work More

Great service and add great constant communication, gives you a great overall experience. Thank you Elk Grove Ford. you a great overall experience. Thank you Elk Grove Ford. More

No communication couldn’t get anyone to answer the phone but the operator she is the only person who helped me but the operator she is the only person who helped me More

The associate that waited on me was excellent. She was very efficient and explanted everything that was charged and explained what was serviced. She was very efficient and explanted everything that was charged and explained what was serviced. More

It was quick was done within a couple hours. It's hard to schedule oil change when it shows 5% oil life left and don't know how to use my points for maintenance. It's hard to schedule oil change when it shows 5% oil life left and don't know how to use my points for maintenance. More

This dealership is chaotic and unprepared. The service and professionalism has diminished over the last year. I do not recommend. The service and professionalism has diminished over the last year. I do not recommend. More

I arrived at 6:45am. .it was a long line. We were told it was a2hr wait.... offered a ride...or wait in the lounge....I waited an periodically was informed how things we .it was a long line. We were told it was a2hr wait.... offered a ride...or wait in the lounge....I waited an periodically was informed how things were going.. which made me less anxious.. Thank You for asking,! More

I like going here & getting work done. Only problem I had this time, is that they sent me a text saying to ask or text anything at anytime. Yet when I asked it if they could replace the wi Only problem I had this time, is that they sent me a text saying to ask or text anything at anytime. Yet when I asked it if they could replace the windshield wipers, there was no answer. When it was time to pay, they said I had to inform them at the beginning. Just saying, don’t send me a text saying to text anything at anytime, then act like you didn’t get it. More

Did a good job. Well done. Quick service. Friendly workers made the appointment stress free Well done. Quick service. Friendly workers made the appointment stress free More