Elk Grove Ford - Service Center

This dealership was very little help when my transmission went out with only 88, 000 miles. Terrible service will never buy a ford again! went out with only 88, 000 miles. Terrible service will never buy a ford again! More

Rachel, Cale and johnnie Perkins are the best people in the world and the reason I come back to Elk Grove Ford! Their inventory expertise management and service are the best anywhere around here! I buy all the world and the reason I come back to Elk Grove Ford! Their inventory expertise management and service are the best anywhere around here! I buy all my vehicles to Elk Grove Ford. Just ask Rachel! This is the way a business should be run ! Rachel and Cale and Johnnie are the best to keep EG Ford top-notch! More

Tech did great job and he was really professional and fast on the update he did very good job fast on the update he did very good job More

My vehicle was taken in and finished rather quickly. I will definitely go to Ford again with these types of issues. I will definitely go to Ford again with these types of issues. More

I had the pleasure of working with Elizabeth Meddock during my recent visit to Elk Grove Ford for vehicle repairs. Her professionalism and expertise were exceptional. She listened attentively to my conc during my recent visit to Elk Grove Ford for vehicle repairs. Her professionalism and expertise were exceptional. She listened attentively to my concerns, provided clear explanations of the issues with my car, and offered transparent recommendations for the required repairs. Throughout the process, Elizabeth kept me informed and updated on the progress of the repairs, ensuring that I felt confident and knowledgeable about the work being done on my vehicle. Their friendly demeanor and excellent customer service made the entire experience stress-free and seamless. More

The Service Tech did not do a quality job he did not reset my oil service gauge, he got grease on my floor and seat and for some reason he turned on my wipers and there was already some tree sap on my w reset my oil service gauge, he got grease on my floor and seat and for some reason he turned on my wipers and there was already some tree sap on my windshield, and it smeared it all over my windshield making it hard to see when I left the dealership. Later that day I called back to the dealership after I noticed everything and spoke with someone on the Quicklane side and told them about everything I had noticed and was told that they would tell the people that needed to be told with no offer of any kind of compensation. In the past I had always received good workmanship from the Quicklane part of your dealership. More

Repairs were done in a timely manner. and the staff was very friendly and helpful. and the staff was very friendly and helpful. More

Excellent service, work was done in a timely manner, all staff was helpful and courteous. staff was helpful and courteous. More

The appointment process was simple, communication was excellent and my vehicle was fixed in a timely matter. The Technician (Nick) was very helpful and kept me informed of the process throughout the day. excellent and my vehicle was fixed in a timely matter. The Technician (Nick) was very helpful and kept me informed of the process throughout the day. I was very pleased with the outcome. More

Great work always keeps me informed and very easy to work with thank god for Tony with thank god for Tony More