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Elk Grove Ford - Service Center

Elk Grove, CA

4.3
1,099 Reviews

1,099 Reviews of Elk Grove Ford - Service Center

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September 08, 2024

Fast reliable service and tgey keep you informed. Love Elk Grove Ford Service and I live in Roseville. More

by tgalvanrg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony un fleet
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Sep 09, 2024 -

Elk Grove Ford responded

Thank you for taking the time to share your thoughts on working with Tony and our team. We're glad to hear we delivered such a great experience! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

September 07, 2024

Over all good service provided me a ride home and delivered my vehicle to my home after it was finished. The rep that helped me in Quick service was absolutely the best. The 2 lady’s sitting behind More

by MDZMUNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2024 -

Elk Grove Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Elk Grove Ford! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

September 07, 2024

They are very professional. They got me in and out on time. I've always had a great experience there. More

by ktoburen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2024 -

Elk Grove Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

September 07, 2024

Working with Lizzie has been wonderful. Quick efficient and honest. Great experience. Thanks! Kat Salinas More

by salinasfambam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzie
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Sep 08, 2024 -

Elk Grove Ford responded

Thank you so much, Kat, for your kind words for Lizzie and for taking the time to leave us this wonderful feedback! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

September 07, 2024

Very friendly. Explain what's going on. Gave me a ride home AND delivered my truck when the job was done. More

by JSTREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Sep 08, 2024 -

Elk Grove Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Elk Grove Ford, we look forward to having you as a valued customer for many years to come! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

September 07, 2024

Nice service very helpful people get it done fast and they help me even when my appointment was for another day More

by Valera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2024 -

Elk Grove Ford responded

Thank you for choosing Elk Grove Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

September 06, 2024

Good service they took care of the problem notify me what was going on doing this process More

by garychatman59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Elk Grove Ford responded

It's great to hear that we were able to help you out, Gary! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Elk Grove Ford! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

September 06, 2024

As a Car Pro customer, I had a great experience at Elk Grove Ford. Great selection, Great price. Trevor was our salesperson and his knowledge of the inventory helped us make a quick decision. We got what More

by CBILLECI
Recommend Dealer
Yes
Employees Worked With
Trevor
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Sep 06, 2024 -

Elk Grove Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Elk Grove Ford. We will pass along your compliments to Trevor and Tony! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

September 06, 2024

Very nice and friendly staff. Kept me updated on my progress on the service of my truck during an oil change. More

by CraigYuhas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Elk Grove Ford responded

Craig, It's great to hear that Cale was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Elk Grove Ford! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

September 05, 2024

Good service every time in took my truck into to get it serviced. Will be taking my truck there soon. More

by MBLEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2024 -

Elk Grove Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Elk Grove Ford, we look forward to having you as a valued customer for many years to come! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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