Elk Grove Ford - Service Center

Excellent follow up when looking at the vehicle I wanted. The sales manager was honest and straight to solving my needs. The sales manager was honest and straight to solving my needs. More

I am totally happy with the quick service I got and am very happy with the work that was performed on my 2017 Edge that we purchased new from Elk Grove Ford in 2017 ! If I need any other service done on very happy with the work that was performed on my 2017 Edge that we purchased new from Elk Grove Ford in 2017 ! If I need any other service done on it , plan on bringing it to Elk Grove ! Thank you yours truly Kelly Gray . More

Good customer service. Was a bit busy but communicated with me up front. I was notified as soon as my vehicle service was completed. Couldn’t ask for anything more. Thanks Was a bit busy but communicated with me up front. I was notified as soon as my vehicle service was completed. Couldn’t ask for anything more. Thanks Elk Grove Ford! More

I bought my Ecosport here and have had it serviced here ever since. Service has been fast and the crew very helpful. ever since. Service has been fast and the crew very helpful. More

Great service they came to my home to service my Edge the tech was on time for my appointment tech was on time for my appointment More

Service took too long, no one answer phone call from customers and no offer of car washing.due to shortage of employees customers and no offer of car washing.due to shortage of employees More

Always have a great experience at Elk Grove Ford. Good service, nice people! Highly recommend! Good service, nice people! Highly recommend! More

Ivan Reyes in the Service Dept was very helpful. I would take care of him because he's one of the better folks you've had in the Quick Lane area. I would take care of him because he's one of the better folks you've had in the Quick Lane area. More

Connie was great. Lizzie was efficient, but getting in late that morning. Whoever the girl was that checked me out acted like rude dry toast. Barking, no eye contact. Lizzie was efficient, but getting in late that morning. Whoever the girl was that checked me out acted like rude dry toast. Barking, no eye contact. Customer service training needed on that one.. I received zero, thank you! Mumbled her responses! Also disappointed I cannot get a quick car wash after service anymore. Otherwise, all 3 latest ford recalls fixed. More

They took care of my car needs and made sure to provide a shuttle as well as transportation back to the dealership so I was able to have a nice lunch with my mom who accompanied me. shuttle as well as transportation back to the dealership so I was able to have a nice lunch with my mom who accompanied me. More