Elk Grove Ford - Service Center

They serviced my car, fixed the transmission, and found a problem I didn't know about. They did a great job. problem I didn't know about. They did a great job. More

Tony Farris and the fleet service team was great to work with. Will be coming back for sure. with. Will be coming back for sure. More

When I arrived for my appointment there were 10 plus cars ahead of me I was told it would be over four hours. No freakin way. Cancel the appointment and went over to the diesel department, Tony. He told me h ahead of me I was told it would be over four hours. No freakin way. Cancel the appointment and went over to the diesel department, Tony. He told me he could get me in right away. Can’t say enough about Tony, he honest and his knowledge is amazing. You guys ready need to fix your appointment at Quick lane. It also seam the people behind the counter just don’t care. More

Randy was very helpful and considerate. He found the problems and determined that one was a warranty issue. He found the problems and determined that one was a warranty issue. More

Ford Elk Grove did an excellent job. They we're on time. They were also very polite. I will definitely return. They we're on time. They were also very polite. I will definitely return. More

Though on time I had to wait but felt they were doing their best to get to me. Gianna who helped me was great and quick to respond to my texts. She gave me good explanations of additional work required their best to get to me. Gianna who helped me was great and quick to respond to my texts. She gave me good explanations of additional work required and I’ll be returning in a few days to complete service. More

Jackie was an absolute star. She picked up where Diego had completely failed at his job and follow up. Everything I wished Diego was, Jackie just is naturally. Fire Diego because She picked up where Diego had completely failed at his job and follow up. Everything I wished Diego was, Jackie just is naturally. Fire Diego because he’s asleep at the job, and promote Jackie. She handled my issue in 2 days, when Diego couldn’t seem to follow through in 3 months for the same issue. More

I enjoyed talking to the service employee. He was very knowledgeable and helpful. He spoke to me like he knew me. He was very knowledgeable and helpful. He spoke to me like he knew me. More

Everyone went out of their way to help take care of my car on my visit. car on my visit. More

I always have excellent customer service when I come here. I have never had an issue with any service completed on my vehicle. Everyone is friendly. here. I have never had an issue with any service completed on my vehicle. Everyone is friendly. More