Elk Grove Ford - Service Center

Job in my car not done… I dropped my mustang. For windshield sprayer. It took two weeks to get it done, after one week, sprayer on my windshield, not working properly, the told me that it’s worki For windshield sprayer. It took two weeks to get it done, after one week, sprayer on my windshield, not working properly, the told me that it’s working perfectly, which is not true More

Ford was a very helpful service center for my truck I would recommend it to everyone would recommend it to everyone More

Friendly staff and good communication while my truck was being repaired. It was ready when promised. being repaired. It was ready when promised. More

Very easy to work with. I asked that my tires were checked and had to ask for the report. Report showed a problem with the steering, which I wouldn’t have known about with I asked that my tires were checked and had to ask for the report. Report showed a problem with the steering, which I wouldn’t have known about without my asking. This should have been given without my asking. More

We went in to look at one car and ended up buying two. Trevor and Jason in sales are amazing. They answered every question without any pressure and really took care of us through the whole process. Manny Trevor and Jason in sales are amazing. They answered every question without any pressure and really took care of us through the whole process. Manny in finance is a super nice guy. So far we are very impressed with the whole dealership and they have definitely earned our business in the future. More

Ivan in Quick Lane was very kind & professional. He addressed my questions & concerns about my car and later followed up with a tech's concern about my brakes. I appreciate the service I received. He addressed my questions & concerns about my car and later followed up with a tech's concern about my brakes. I appreciate the service I received. More

Employees very attentive and willing to go the extra step to make your experience a good one and to solve any problem that arises. to make your experience a good one and to solve any problem that arises. More

Work was done on time, as promised. I like that there is a Starbucks and a deli I could walk to across the street while I was waiting. I like that there is a Starbucks and a deli I could walk to across the street while I was waiting. More

To long to get appointments for repairs or oil changes. Service deteriorated a lot with new owners. Service deteriorated a lot with new owners. More

Ford change oil and other services are great and awesome very quick and satisfactory. Customer service is amazing as well. very quick and satisfactory. Customer service is amazing as well. More