Elk Grove Ford - Service Center

We went in to look at one car and ended up buying two. Trevor and Jason in sales are amazing. They answered every question without any pressure and really took care of us through the whole process. Manny Trevor and Jason in sales are amazing. They answered every question without any pressure and really took care of us through the whole process. Manny in finance is a super nice guy. So far we are very impressed with the whole dealership and they have definitely earned our business in the future. More

Ivan in Quick Lane was very kind & professional. He addressed my questions & concerns about my car and later followed up with a tech's concern about my brakes. I appreciate the service I received. He addressed my questions & concerns about my car and later followed up with a tech's concern about my brakes. I appreciate the service I received. More

Employees very attentive and willing to go the extra step to make your experience a good one and to solve any problem that arises. to make your experience a good one and to solve any problem that arises. More

Work was done on time, as promised. I like that there is a Starbucks and a deli I could walk to across the street while I was waiting. I like that there is a Starbucks and a deli I could walk to across the street while I was waiting. More

To long to get appointments for repairs or oil changes. Service deteriorated a lot with new owners. Service deteriorated a lot with new owners. More

Came in to check on an item just out of warranty for my car. Assisted by asst service manager. Service was friendly and quick and they worked to get the item replaced for a nominal fee. car. Assisted by asst service manager. Service was friendly and quick and they worked to get the item replaced for a nominal fee. More

Ford change oil and other services are great and awesome very quick and satisfactory. Customer service is amazing as well. very quick and satisfactory. Customer service is amazing as well. More

The oil change service is fast and prompt. The service desk is also courteous , however, unlike other car dealership, there was no coffee served? The service desk is also courteous , however, unlike other car dealership, there was no coffee served? More

Excellent team and service technicians. You took care of my concerns - and then some I didn't realize. Thank You Gianna and Mike!! You took care of my concerns - and then some I didn't realize. Thank You Gianna and Mike!! More

Mike was my service advisor and I could not be more appreciative of his efforts. appreciative of his efforts. More