Elk Grove Ford - Service Center

Mike was great he got me in and taken care of while I waited so I didn't have to go home. waited so I didn't have to go home. More

The back up camera does not function properly now And that was a recall that was supposedly fixed. that was a recall that was supposedly fixed. More

Service was great. Seemed they took care of all the things I requested and then some. I originally was irritated with communication however after I got a hold of the le Seemed they took care of all the things I requested and then some. I originally was irritated with communication however after I got a hold of the lead tech working on my truck, he made sure to communicate with me daily on the status of the repairs. Glad to have them in my pocket when I need More

Elk Grove Ford found the problem on the first visit, ordered the parts on time. They also completed the job on time and delivered it. ordered the parts on time. They also completed the job on time and delivered it. More

When I phoned at 7am I spoke to Louis, he was very helpful and sympathetic to my dead battery issue and that I didn't have an appointment.. when I arrived he logged me in explained it could take long helpful and sympathetic to my dead battery issue and that I didn't have an appointment.. when I arrived he logged me in explained it could take longer because I didn't have appointment as there were people there that did. I was so very thankful they even took me with their already full schedule. They made this Senior Lady very assured I would get help I needed. Thank you to all who got me back on the road. More

Mike did a solid job and was right on schedule. I’ll definitely be bringing the truck here from now on I’ll definitely be bringing the truck here from now on More

I took my ford bronco in because it smells of gas an im pregnant and cannot smell those fumes an it had a gasket that busted found out it on back order and theres no estimated time oh an they had my car fo pregnant and cannot smell those fumes an it had a gasket that busted found out it on back order and theres no estimated time oh an they had my car for a day an the problem is still not solved More

Made an appointment and waited around. They were unorganized. By the time I walked back 90 minutes later thinking it should be done they told me they mixed up my appointment with someone e They were unorganized. By the time I walked back 90 minutes later thinking it should be done they told me they mixed up my appointment with someone else. Ended up being 4 hours waiting for an appointment that was supposed to be 1 hour. More

The attendants was poilte ans professional and where able to keep me up to date o. My vehicle to keep me up to date o. My vehicle More

My Fast Lane advisor was courteous and efficient. My The works oil change and service was conducted with 100% efficiency in a timely manner. Thank you, ELK GROVE FORD My The works oil change and service was conducted with 100% efficiency in a timely manner. Thank you, ELK GROVE FORD More