Elk Grove Ford - Service Center

We are a Ford family and Steve Hancock and Javier were amazing and very knowledgeable! amazing and very knowledgeable! More

Costly, but the car is running much more better. Thanks to the fine mechanics it’s not a death trap anymore Thanks to the fine mechanics it’s not a death trap anymore More

Everyone is helpful and easy to to work with and Always willing to help you. willing to help you. More

The service member, Mustafa, was horrible, rude, failed to provide any information on my warranty policy and only answered when prompted. I’ve never had such poor service anywhere else. to provide any information on my warranty policy and only answered when prompted. I’ve never had such poor service anywhere else. More

My advisor contacted me to let me know when they were starting repairs and when they were done. I feel content with the service I received. starting repairs and when they were done. I feel content with the service I received. More

Advisor Micheal was so helpful. He addressed all my concern's and went above and beyond to ensure service of excellence. He addressed all my concern's and went above and beyond to ensure service of excellence. More

Excellent sales service, prompt response, no pressure, very knowledgeable and helpful, lots of inventory options very knowledgeable and helpful, lots of inventory options More

Professional, transparent, quick, knowledgeable, reasonable, above and beyond customer service. Great waiting room super comfortable. reasonable, above and beyond customer service. Great waiting room super comfortable. More

Very helpful, very sure that he wanted to help , very nice attitude and makes customers confident that they are going to do their best to solve the customer problem. Thank you very much . We will make nice attitude and makes customers confident that they are going to do their best to solve the customer problem. Thank you very much . We will make you as our service dealership. Thanks again. Sincerely, Ignacio More

Mike was Amazing as always! We have been here 4 times and each time Mike knew exactly what we were looking for was patient and listened to our needs and wants and helped with an We have been here 4 times and each time Mike knew exactly what we were looking for was patient and listened to our needs and wants and helped with any and all Questions. Clay was wonderful as well he was thorough and worked diligently to get us in our new car. We were extremely happy to take off in our 2025 Ford Explorer. More