Elk Grove Ford - Service Center

Elk grove ford delved into my issue of the sun roof leaking - while I spent a total of 3 days there, the door seals were replaced and the sun roof and drainage pipes were also worked on and fixed. I on leaking - while I spent a total of 3 days there, the door seals were replaced and the sun roof and drainage pipes were also worked on and fixed. I only take my 2011 Raptor to Elk Grove Ford - their customer service has always been the best. Even the oil changes and regular maintenance that is needed - I only take my truck to them for quality service. More

Ziyad was professional and kept clear communications on the status of my vehicle. Happen to speak to the service manager Jason and he was also great to work with. Overall they made my experience at Elk Gro the status of my vehicle. Happen to speak to the service manager Jason and he was also great to work with. Overall they made my experience at Elk Grove ford worth sharing. Thank you! More

The oil change was completed just when I arrived home , turned around and picked the truck up and saved my time for the next day. Greatly appreciated turned around and picked the truck up and saved my time for the next day. Greatly appreciated More

Even though I was pissed off. The service team was patient and listened to my issues and concerns. Fixed the problem and even delivered my truck home for me. Thank you. The service team was patient and listened to my issues and concerns. Fixed the problem and even delivered my truck home for me. Thank you. More

I got incredible service with Elk Grove ford. Michael did a great job of communicating with me and making sure I had everything needed. He arranged for me to get a Lyft home while they serviced m Michael did a great job of communicating with me and making sure I had everything needed. He arranged for me to get a Lyft home while they serviced my car. Getting your car serviced isn’t always an enjoyable experience, but Elk Grove Ford made sure that it was. Thank you! More

Everyone is so helpful and went the extra mile to get my vehicle taken care of in a timely manner. vehicle taken care of in a timely manner. More

Tony Farris is the best. Your service guys in the shop are tops. I developed the Auto Mall and all the dealers are spectacular! Your service guys in the shop are tops. I developed the Auto Mall and all the dealers are spectacular! More

Elk Grove ford is helpful and the service manager is pretty helpful and keeping us informed and updated pretty helpful and keeping us informed and updated More

Ziyad, the Manager and the technician who worked on my car worked hard to address my concerns with the vehicle. I will continue to have my vehicle serviced at this location because of the customer service car worked hard to address my concerns with the vehicle. I will continue to have my vehicle serviced at this location because of the customer service I received. Thank you very much Ford team. More

Staff were professional, excellent communicators, and I felt like they cared about my service! The work was done in a professional manner and I even received a follow up call asking about how the vehicle w felt like they cared about my service! The work was done in a professional manner and I even received a follow up call asking about how the vehicle was working. More