Elk Grove Ford - Service Center

They were quick with intake and friendly. . I didn’t have to wait. Car was done by mid day. . I didn’t have to wait. Car was done by mid day. More

Done on time and staff was curtious and professional great place to have service done great place to have service done More

I've always had great service here. Everyone is courteous and helpfull. Appointment was easy to schedule on line and location easy to get to. Everyone is courteous and helpfull. Appointment was easy to schedule on line and location easy to get to. More

I brought my car in on Thursday and they were able to schedule my car for service the next morning. It took several days for them to determine the issue then told me what needed to be done. Thankfully it schedule my car for service the next morning. It took several days for them to determine the issue then told me what needed to be done. Thankfully it was under warranty. They order me a rental car while me car was in service. More

My service advisor was great but overall service leaves a lot to be desired. I asked for my truck to be washed after they had it for over a month and it was returned dirty back to me. I cannot blame the se lot to be desired. I asked for my truck to be washed after they had it for over a month and it was returned dirty back to me. I cannot blame the service advisor because she was out of the office. The person that ended returning refused to take responsibility and in fact walked away from blaming her peer. More

They Definitely had very poor communication with me about my vehicle I won't go back my vehicle I won't go back More

The staff are all nice and friendly. Ivan yesterday did a great job. Even though I didn’t have an appointment he was able to check in my car for an oil change. Usually I call Saul but ye Ivan yesterday did a great job. Even though I didn’t have an appointment he was able to check in my car for an oil change. Usually I call Saul but yesterday he was busy when I called. More

Great dealership, timely service. Very professional and helpful. Great work done on time. Thank you! Very professional and helpful. Great work done on time. Thank you! More

Mobil service was On time, knowable and respectful. I would highly recommend Elk Grove Ford I would highly recommend Elk Grove Ford More

The appointment was scheduled in a reasonable amount of time. However, for the multipoint inspection it just states"brakes make a loud noise while braking, brakes measure ok at this time." time. However, for the multipoint inspection it just states"brakes make a loud noise while braking, brakes measure ok at this time." More