Elk Grove Ford - Service Center

We were very pleased with the service we received. The man who helped me was very kind and helpful. He deserves a raise. The man who helped me was very kind and helpful. He deserves a raise. More

Perfect He went beyond and above my needs. He should get a raise Pay raise He should get a raise Pay raise More

Mike really helped me out with the issue that my vehicle had do recommend him all the time had do recommend him all the time More

Always there to make customers happy with service. Was misquoted price and upon getting to service bay they gave me the quoted price. I gave a Jeep but prefer Ford service Was misquoted price and upon getting to service bay they gave me the quoted price. I gave a Jeep but prefer Ford service More

Easy to schedule and nice in the service for quick lane was great. My car was finished in a record time. Less than an hour. Great job great service. Not the case 2 years ago. Once we thought we’d stop goi was great. My car was finished in a record time. Less than an hour. Great job great service. Not the case 2 years ago. Once we thought we’d stop going here. But this service changed are mind. More

Service guy was great. But they scheduled this appointment without checking to see if part was here. But they scheduled this appointment without checking to see if part was here. More

The lady that checked me in was very friendly Service tech was very courteous and helpful. tech was very courteous and helpful. More

Very good work and professional throughout the service process. Explained everything and listened to all my questions and concerns. process. Explained everything and listened to all my questions and concerns. More

Service Advisor Michael Capas listened carefully to the service I requested and engineer noise I described, communicated clearly with me the technician’s findings and price quote. He also provided recommen service I requested and engineer noise I described, communicated clearly with me the technician’s findings and price quote. He also provided recommendations for a number of additional services but was accepting of the ones I declined. More

Always good experience Always good experience great service Delivers car back as promised or within an hour service Delivers car back as promised or within an hour More