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Elk Grove Ford

Elk Grove, CA

4.4
1,175 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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9645 Auto Center Dr

Elk Grove, CA

95757

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Showing 1,175 reviews

March 22, 2025

Greeted with courtesy and Moose was very courteous, friendly and helpful! He even came and picked me up from where I was eating! Definitely will continue giving them my business Dave More

by Thedaveayers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moose
Mar 25, 2025 -

Elk Grove Ford responded

It's great to hear that Moose was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Elk Grove Ford! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 22, 2025

Fair. Did not get an up date from the service department and couldn't get anyone on the phone. It just rang and rang or once went to message that was never More

by WAYNEBROWN
Recommend Dealer
Yes
Mar 25, 2025 -

Elk Grove Ford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 22, 2025

The service writer was great. Very professional and had the truck ready when he promised. More

by DVDESOUZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Elk Grove Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 22, 2025

The technician who came out to perform my software update was very professional. It was very comfortable knowing that they do service calls. More

by ROBERTGUERIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Elk Grove Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Robert, and it's great to hear about your excellent experience here at Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 22, 2025

EG Ford did a great job diagnosing and fixing my lift gate problem. They kept me informed of the progress in a timely manner. My Service Writer was very nice. I will be going back to EG Ford for my futur More

by AGARVIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ziyad
Mar 25, 2025 -

Elk Grove Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 22, 2025

Service was quick and friendly. They were attentive to the issues with my truck. I enjoyed the experience. More

by CARTWRIGHT560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali in service
Mar 25, 2025 -

Elk Grove Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 17, 2025

The dealership and the people are great for the most part. The issue I have found is when I come to pick up my truck. My paperwork says they did all of the checks of fluid and what not topped everything More

by galtbobrows
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayson has always been great and understanding of my frustration
Mar 18, 2025 -

Elk Grove Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 15, 2025

Great service! Grateful that they could get my car in and out in a quick time! More

by MSBILKA
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Elk Grove Ford responded

Thank you for your business and this review. We're happy to hear Cale and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 15, 2025

Good service provided by Ali, he was very helpful on both the phone and in person. More

by Zexin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
Mar 17, 2025 -

Elk Grove Ford responded

Zexin, It's great to hear that Ali and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Elk Grove Ford! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 14, 2025

Very good at letting you know about what is wrong with your car and what it will cost to repair More

by RJTAFOYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Elk Grove Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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