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Elk Grove Ford
Elk Grove, CA
727 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas
Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more.
Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards
Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
The Journey to Your Next Car, Truck or SUV Starts Today
Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Showing 727 reviews
November 11, 2023
The service at ford was amazing. The receptionist was very friendly with a smile. She was very helpful and patient in answering my questions. I would definitely return and recommen The receptionist was very friendly with a smile. She was very helpful and patient in answering my questions. I would definitely return and recommend your great service. More
by E
Verified Customer
November 10, 2023
Excellent customer service! Quick response and conduct business with transparency with the aim of helping customers best interest. Thank you very much! Quick response and conduct business with transparency with the aim of helping customers best interest. Thank you very much! More
by Mia M
Employees Worked With
Johnie Perkins, Rob@ Finance Dept
November 10, 2023
Overall good experience. Should take people in order of appt and then who shows up first. Did not happen this way for me. Seems to be a trend at your establishment. Should take people in order of appt and then who shows up first. Did not happen this way for me. Seems to be a trend at your establishment. More
by JASONSPRINGER72
Employees Worked With
October 29, 2023
I was out of state visiting family in Arizona and attempted to purchase a F-150 Lightning for under $60k not possible there, but to my surprise came back home and purchased locally with a apr closer attempted to purchase a F-150 Lightning for under $60k not possible there, but to my surprise came back home and purchased locally with a apr closer to what I was looking for and terms and not a mil dealer add-ons to hike prices. More
by Carguru101
Employees Worked With
Rachel Wood
May 20, 2023
Worst dealership in the world. Vince the salesmen sold me a 2018 ford explorer. for 40,000 after shot gunning my credit, after leaving I contacted Vince for a new 2022 ford explore Vince the salesmen sold me a 2018 ford explorer. for 40,000 after shot gunning my credit, after leaving I contacted Vince for a new 2022 ford explorer. I contacted Vince under 14 days and 1000 miles. Which is ford blue promise on trade ins. He ensured me my 2018 will be removed and I will owe 0 dollars on the vehicle. After the 2022 messed up on me the Service Advisor Jae Lee tried to blame me for messing with the vehicle. Even going as far to say I installed an AUX button on the vehicle. I literally had to go to the dealership and find another ford explorer in the lot and show him it comes standard. After this the vehicle messed up again. I called the manager who had Vince from sales call me back for a new 2022 ford explorer replacement. Instead of replacing the vehicle he wanted to shotgun my credit again and charge me 2000 down on the new vehicle. While talking about the vehicle he told me I had $2000 negative equity. He could not explain to me where it came from and kept saying it was from the previous trade. When asked I thought the vehicle was paid off how is there negative equity he could not give me a straight answer. After all this we left and continued with ford buyback. Thinking I would receive my $15000 back on payments I was told i would only receive $3200 as a courtesy. When asked why I was informed I actually had $9000 in negative equity because ford elk grove only gave me $30000 for my 2018 not $40000 as promised. Not only that I was charged $6000 for usage. This dealership is a huge rip off, scam, and straight thief's. They even ran my credit several times after purchasing both vehicles. This is one of the worst dealerships in the world I highly recommend not buying a vehicle from them at all do not do it. More
by pratapshiva
Employees Worked With
Vince
March 03, 2023
Amazing dealership we worked out a dealer over the phone after constantly looking for a Bronco, this dealer was reasonable and Sal Escorcia was who I was in constant contact with, gave me all the informat after constantly looking for a Bronco, this dealer was reasonable and Sal Escorcia was who I was in constant contact with, gave me all the information and more and extremely knowledgeable. He kept me updated through the whole process and he always responded to my messages even when he was not at the dealership. Great experience even if you are looking from another state give this dealership a chance. The bronco is beautiful and more than I could have ever expected thank you Sal and everyone who helped at elk grove ford. More
by david.arellano92
Employees Worked With
Sal Escorcia
December 22, 2022
I'm totally happy with the service I received from thier sales rep. John Luna I have purchased 2 vehicles from Elk Grove Ford and John helped me both times. Great dealership ! sales rep. John Luna I have purchased 2 vehicles from Elk Grove Ford and John helped me both times. Great dealership ! More
by Raider Nation
Employees Worked With
John Luna
