Elk Grove Ford
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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I bought my truck from you and your sales team Johnny was awesome. I've always had all my services done thru you and you guys get it done quickly and and a great price every time. Your service team is cour awesome. I've always had all my services done thru you and you guys get it done quickly and and a great price every time. Your service team is courteous, professional and the lounge is always clean and stocked for those who need to wait! More
The person I made the appointment with, made me aware that I would have to pay diagnosis cost if the problem wasn't the part that was part of the extended warranty. Jae was great in reinforcing that, so that I would have to pay diagnosis cost if the problem wasn't the part that was part of the extended warranty. Jae was great in reinforcing that, so I knew I had to pay when I picked up the car. I like that the dealership also pays for the Lyft from the service center to my home and back. There is a problem with my car that is not part of the extended warranty. I would have liked to have a copy of the quote for service so that I could plan for it in the future. This was not given to me. More
Tony does a great job with the service department. Very helpful and knowledgeable. He always gives you options on what he thinks would best for the customer! Very helpful and knowledgeable. He always gives you options on what he thinks would best for the customer! More
Saul was very nice and treated me and other customers very professionally. He was helpful with any questions that I had. Making appt makes a big difference. I was only there 1 hour. very professionally. He was helpful with any questions that I had. Making appt makes a big difference. I was only there 1 hour. More
The quicklanes is great. They communicate and make you aware of what your car is needing. Gives complete details once work is done. Nice people.Great customer service. They communicate and make you aware of what your car is needing. Gives complete details once work is done. Nice people.Great customer service. More
Poor service waited over 1 1/2 hours for a car home and over 2 hours to get back I could of just sat there for the amount of time I had to wait for a ride and no one really address me you service guys it w over 2 hours to get back I could of just sat there for the amount of time I had to wait for a ride and no one really address me you service guys it was the worst service I have ever had there not happy customer More