Elk Grove Ford
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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I brought my vehicle to the dealership for repair of a large scrape and several small scratches that were on my made to order truck when I purchased it. I called 3 times before Elizabeth called me to sche large scrape and several small scratches that were on my made to order truck when I purchased it. I called 3 times before Elizabeth called me to schedule an appointment. I was told it would take 3 days, but upon arrival that changed to 2 weeks. The day before I was to pick it up, I was told they needed to keep it for another 5 days and I would be called to pick it up. When it was the afternoon of pickup day, I started calling to make sure my truck. After several calls and hours, I was told I could come pick it up at 6pm. 10 minutes later, I was told they needed to keep the truck for another week because the biggest scrape and permaplate was not done. I took the truck back without the scrape or permaplate being done. I am waiting for a 3rd party body shop arranged by Sarah Gublich to schedule me to fix the scrape. I have requested a refund of the permaplate fee. More
Very friendly from cashier to service person to Irene to transport driver! Key always make your trip home or back to the dealership a great experience! transport driver! Key always make your trip home or back to the dealership a great experience! More
The greeter was great. After having a very early appointment it still took over an hour before they began. I wish they had made my next appointment right then because they After having a very early appointment it still took over an hour before they began. I wish they had made my next appointment right then because they are too busy to answer the phone or respond to a message left More
Good Nikhil and Mark, service technician were awesome. The price for 90k service is extremely high thus the reason I did not get the service done at EG ford. The price for 90k service is extremely high thus the reason I did not get the service done at EG ford. More