Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Elk Grove Ford

Elk Grove, CA

Overview
Employees
Reviews
Vehicles
4.3
730 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more. Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again. The Journey to Your Next Car, Truck or SUV Starts Today Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
Contact Dealership

9645 Auto Center Dr

Elk Grove, CA

95757

Directions

By Type

Showing 730 reviews

December 08, 2023

Work was completed as requested, but took an extra day for no apparent reason. Communication was almost nonexistent until I reached out. Not a great first impression, but I have no issues with the work do More

by CraigB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick and person at cashiers desk
Report | Print
Dec 09, 2023 -

Elk Grove Ford responded

Thank you, Craig, for your feedback. It has been a pleasure serving you. Quality customer service is always our number one priority, and we're sorry that our communication was not up to par. Thank you again for choosing Elk Grove Ford, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 07, 2023

Very prompt,courteous, and attentive From the person checking my appt time at arrival to the cashier. More

by Danjuedds
Recommend Dealer
Yes
Employees Worked With
Jae
Report | Print
Dec 07, 2023 -

Elk Grove Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 07, 2023

Excellent service. Felt valued as a customer. The staff was friendly and professional. They patiently answered all our questions. More

by ABALESEDWARDS
Recommend Dealer
Yes
Employees Worked With
Rachel and Steve
Report | Print
Dec 07, 2023 -

Elk Grove Ford responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Elk Grove Ford! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 07, 2023

I was ripped off I was charged extra for a labor work that took only 2.5 hours More

by bskiani2004
Recommend Dealer
No
Employees Worked With
Michael
Report | Print
Dec 10, 2023 -

Elk Grove Ford responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 07, 2023

Let me drop the car off before they opened. When I went to pick it up, it wasn't quite finished. I explained I had an appointment, so they expedited the paperwork so I could get to my appointme More

by Gobears85
Recommend Dealer
Yes
Report | Print
Dec 07, 2023 -

Elk Grove Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 07, 2023

Perfect customer service Everything was fast and easy I would recommend people to come here for the ford needs More

by ADRIANALOZANO35
Recommend Dealer
Yes
Report | Print
Dec 07, 2023 -

Elk Grove Ford responded

Thanks for sharing your thoughts about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 07, 2023

Dropped car off for oil change. Served immediately and quickly. Was able to quickly complete transaction on way out a couple of hours later. More

by Ben.grimes
Recommend Dealer
Yes
Report | Print
Dec 07, 2023 -

Elk Grove Ford responded

Thank you, Ben! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 07, 2023

I've had good experiences! Work was finished sooner than expected. We're very many cars in More

by moniqueferrissrealtor
Recommend Dealer
Yes
Report | Print
Dec 07, 2023 -

Elk Grove Ford responded

Thank you so much for your excellent review, Monique! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Elk Grove Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 07, 2023

Took it in and asked for an oil change. Looked at the paperwork and was told only my tire needed repair, but the paperwork says there is a small oil leak. So left me wondering if my car had More

by cocognzlz
Recommend Dealer
Yes
Report | Print
Dec 07, 2023 -

Elk Grove Ford responded

Thank you for choosing Elk Grove Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 07, 2023

Very polite. Got my oil change done fairly quickly even though I didn't have an appointment More

by bobwoodward
Recommend Dealer
Yes
Report | Print
Dec 07, 2023 -

Elk Grove Ford responded

Thank you for your very kind review, Bob. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

1
...
60
61
62
...
73